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      Sana Commerce

      Engaged employer

      Sana Commerce Reviews

      3.6

      61% would recommend to a friend

      (195 total reviews)

      Sebastiaan Verhaar

      55% approve of CEO

      53% positive business outlook

      Sana Commerce has an employee rating of 3.6 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sana Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      195 reviews
      3.0
      3 Sept 2022

      Wonder where all the women went

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      At first, the company is full of energy and passionate people. You are surrounded by really supportive and friendly faces. The vacation policy is good and the community efforts are amazing.

      Cons

      If you aren’t a man, or act like a guy, this company will immediately label you as “lazy, complacent, and unmotivated”. I saw so many hardworking people leave Sana because they internalized this mentality and felt worthless. Don’t believe me? Ask the 6 ladies who left sana in a 6 month period. Don’t worry, Sana backfilled the positions with “motivated” men. So be careful if you don’t fit this definition. Lastly, so many women were harassed by this one person at Sana and nobody did anything. Even saw an entire team witness the harassment in a company meet up and nothing was done. Girls would avoid going on company trips because of this person. Again, nothing was done. Wonder why all the women left.

      1.0
      18 Sept 2023

      Losing its identify

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Several pros worth highlighting: - Decent to good work-life balance - Has built a decent culture that is hard to match; they send you a welcome gift along with other small gestures that makes one smile - Employer value proposition used to be employees first and a fun place to work, but that's changing fast with a new CEO, strategy, etc.

      Cons

      So many to list and some are relevant now while others were in the past: - Very bias firm and pretends it isn't. If you are in good eyes of a leader, you will become a Manager out of college or soon after. It doesn't matter if you are qualified and/or if you have proven any results. - Management often wants and prefers "yes men" to execute and not question anything. - Management is full of egos. Firm went to "regionalization" and created three regions to spilt the power; Americas, EMEA/APAC, and Enterprise (wth, right?). - New CEO was recently hired and he removed regionalization pretty fast. New CEO is smart but a bit clueless when it comes to empathy, building a culture, and maintaining core values; employees are openly complaining that it's not the same firm and many are leaving. Old value proposition was employees first and new value proposition appears to be cut costs and nothing else matters. Employees in Sri Lanka were laid off with development teams being shut down: Sana is afraid of the public finding out to get backlash. - Women in EMEA/APAC region are sexually harrased and face daily microagressions. Do you know the firm did? They ignored the issues and started a Elevate Her campaign on LinkedIn lol - They don't pay well and some leaders openly say "you don't work here to get the best salary." If you want a raise, get an outside offer and get that matched. If not, get ready for 0-2% annual raises. - Management does not understand customer centricity and thinks short-term only. One example: Sana charges upfront for Sana Insights and you don't get this service until the webstore goes live (6-12 months depending on ERP). Internally, they say let's proceed until the client complains...

      2.0
      5 Feb 2022

      Very Bias Firm

      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some small nice perks are available like free coffee and lunches but this is only in the office and nothing for remote employees. Work schedule is not bad but does get chaotic at times; management listens and shows care but no real tangible long-term action is taken. The product is strong and getting better.

      Cons

      The firm claims to have a great culture but is very bias. There is a constant push and highlighting of commerical roles, while delivery is neglected and put on backburner. Upper management is all white males and this is normal and okay in the CEO's mind. There are many young and unqualified individuals in leadership roles and preference is given to Dutch employees over all regions for these roles. Upper mobility is limited as a result and this firm is okay for individual contributors or someone looking to spend 1-3 years as a stepping stone.

      avatar
      Sana Commerce Response
      4y
      Thank you for your feedback. We appreciate your time and input. As a current employee, you also have access to our employee engagement platform (Officevibe). If you'd like to elaborate on some of your feedback, please get in touch with one of our team members to discuss your concerns. P.S. If you have any more feedback or questions, don't hesitate to reach out at recruitment@sana-commerce.com
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      ReviewsSana Commerce reviews

      Glassdoor has 230 Sana Commerce reviews submitted anonymously by Sana Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Sana Commerce is right for you.