Sauce Labs Reviews

3.0

44% would recommend to a friend

(193 total reviews)

Prince Kohli

53% approve of CEO

32% positive business outlook

Sauce Labs has an employee rating of 3.0 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sauce Labs employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews
2.0
29 Mar 2021

Join for the people and leave with friends but that's it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-my peers are great, hands down (as my review headline suggests, i made some good friends here at Sauce Labs) -initiatives around diversity and mental health are nice -fully remote teams -christmas gift was really great -these half-day coronavirus mental health days per week are a kind gesture (when you actually get to use them)

Cons

-i am learning a lot about testing automation but if you ask your fellow coworkers who work in product and engineering how to run an automated test, the majority of them will say they've never been able to figure out how run one which is a bit concerning since this is their product -product is very disconnected org spread across a 9 hour time difference, i applaud the product managers as they tried to be self managed and collaborative without any leadership - there's not a lot of leadership to communicate and structure the overall vision and business objectives. If i ask what are the priorities for the company, what manager A says is going to be different from what manager B says - that leads me to this topic, middle management in product is not good, and this is the truth, sorry not sorry. they are all men who happened to gain from favoritism by being in the boys club with the CPO. they are not people with extensive managerial training or people with well-rounded product experience that i would look up to or would consider as mentors, they are basically sales people with a product manager title -it's a very defensive B2B product strategy where everything is based on ARR $ and what gets prioritized is based on who is the loudest from Sales or the highest paid person in the room - they have a very active acquisition strategy by buying up other companies but they have not learned from their past mistakes that they have very poor communication, project oversight, and project execution skills for integrating products into Sauce Labs. Good luck with migrating the 3 new companies in the next century lol - since defensive B2B product management and acquiring companies are their main strategies, the Sauce Labs platform has declined rapidly since basic design improvements and user experience ideas are always considered "non-ARR prioritizes" which you can tell from an instant glance and from the first experience of using Sauce Labs - there is zero recognition for people who work hard and show results, the performance review system is not based on an objective feedback collection process but just your manager's personal opinion and if they woke up on the wrong side of the bed the day they wrote it, then you are effed. So many good people have left because they are just under-recognized for all their hard work and not compensated the same while others are favored and given raises without hesitation because they won the career lottery of being a man and male privilege goes very far here at Sauce Labs because it's synonymous with "merit" - berlin and warsaw are treated like the offshore help who comes to pick up all the broken glass after someone's Greek wedding. for a company who emphasizes quality, there are no quality engineers or quality process or change management process or written release notes. There are a lot of bad practices for releases and due to the disconnect in product and engineering and time zone differences, there are teams releasing without letting other teams know in advance and then it ends up being an incident, a bug, or some after hungover aftermath that the European team needs to deal with -the work-life balance working for an SF headquarter company is awful if you're in Europe, this company's unique selling point when they hire should be that they are scheduling 1000s of hours of zoom meetings, all hands, company summits and most of them go into the evening for Europe. their counterargument is "take a longer lunch break"...well I can't if you scheduled a meeting during my lunch breaks as well

1.0
9 Jan 2021

Poor leadership and incompetent management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will experience firsthand corporate America despite Sauce being a small-medium sized startup.

Cons

It seems odd that 5 of the 5 star reviews broadcasting Sauce Labs as an excellent place to work with so many perks and so few cons all were written October 1. I would not be at all surprised if those “reviews” were the work of the people team. There’s a lack of direction and little to no communication among teams. It’s unclear what criteria for hiring managers is but it is clear that the bar is *extremely* low. Overall the culture is toxic and the company operates in an extremely political way, with merit and work ethic having nothing to do with potential growth or even a hint of recognition.

1.0
9 Apr 2020

Change in Executive Team and it went downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team members, used to be an excellent culture of trust and transparency

Cons

Unfortunately it doesn‘t matter how good you are but how close you are to some key players. Mis-management of the company resulted in layoffs to cut cost which are now justified with the corona crisis Layoffs one week, an office make over the next leaves a bad taste. The CEO seems to be more concerned with his personal ego than managing the company Toxic environment

Viewing 1 - 3 of 193 Reviews

Glassdoor has 202 Sauce Labs reviews submitted anonymously by Sauce Labs employees. Read employee reviews and ratings on Glassdoor to decide if Sauce Labs is right for you.