Does Saxon Business Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Saxon Business Systems employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Saxon Business Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Saxon Business Systems?

52% of Saxon Business Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Saxon Business Systems 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Saxon Business Systems?

Sales (9) , Account Executive (3) , Sales Consultant (3) , Sales Representative (3) , Field Service Technician (2) , Senior Sales Executive (2)

What are the pros of working at Saxon Business Systems according to real employee reviews?

"Great people all around." ((in 6 reviews)); "Not to mention the amazing sales trainings that we attend weekly as well as special guest speakers throughout the year." ((in 3 reviews))

Saxon Business Systems Reviews

3.5

52% would recommend to a friend

(47 total reviews)

Brian Cavallaro

67% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (47 reviews)

Saxon Business Systems has an employee rating of 3.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saxon Business Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

47 reviews

2.0

31 Aug 2016

Over promise and under deliver for both employees and clients.

Sales

Recommend

CEO approval

Business outlook

Pros

Not terrible for a first sales job. Nice starting salary, backed and owned by a widely known office technology company, "Xerox".

Cons

Too much busy work / micromanagement keeps reps from selling. Shrinking industry. Cost cutting and very slim work force prevents proper service inability to deliver on promises to clients. Pay attention to other review dates here.... coincidentally several positive reviews in one day.... management is aware of this site and added multiple fake reviews.

Saxon Business Systems Response

9y

Thanks for your feedback. As is evident by Saxon and Global Imaging Systems year after year growth, our industry is doing anything but shrinking. We continue to streamline/automate various sales processes. We also consistently provide superior service for our customers, but recognize there is always room for improvement. As a policy of Saxon, we encourage our staff to be open and transparent in their reviews. We appreciate the feedback as we are always looking to improve our company.

1.0

16 July 2015

Talks the talk but doesn't walk the walk

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

If you are a MAJOR ACCOUNT REP, you can make good money. On days that their commission pay is correct.

Cons

You are promised lots of support and service when Saxon doesnt even know what or how to support their services. If you are a sales person that cares about your customers, don't work here. They will tell you straight up that it is not your job to take care of the customer once they sign. "That's what service (when they answer the phone) is for." Commission pay is a mystery, with hidden excel formulas and policies that you are never 100% clear on. Communication is not there at all. Gossip is not communication. Saxon thinks it is a large company because it's owned by Xerox. This gives them a huge ego, but that ego will be crashing sooner rather then later. I wouldn't recommend this place to anyone.

Saxon Business Systems Response

10y

Here at Saxon, we strive each day to make our environment a family oriented, welcoming, positive place to be. But we are not perfect, many things mentioned as a negative in this review has actually been taken into consideration and seen as something already being worked on. We thank the writer of this review for your honesty and hope that your experience here at Saxon is something you will take onto any future opportunities with a positive view. We can truly say we make sure that our exiting and present employees know that all of our leaders have open door policies and would've loved to hear all these suggestions. For those reading this review and are interested in becoming a part of our Family, please feel free to ask in the right time any concerns mentioned in this review and we look forward to meeting you very soon

1.0

21 Mar 2018

Outdated. Irrelevant.

Sales

Recommend

CEO approval

Business outlook

Pros

Nothing. Nada. Nothing. Nada. Nothing.

Cons

Too many to count ok.

Saxon Business Systems Response

8y

Unfortunately, you did not have the success with us you had hoped for. There is no question we are in a competitive business, primarily because it is so lucrative. If you read industry trends and financial reports, the technology business we are a part of is expanding in many areas precisely because of software and cloud-based solutions. Our technology dovetails perfectly with them. Our culture is something the vast majority of people both within and outside Saxon feel is one of our strongest assets and something we take great pride in. Hope you find success in your future endeavors.

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