1.0
28 Sept 2020
Recommend
CEO approval
Business outlook
Pros
There are some kind and talented individuals left within Customer Success, unfortunately at the rate the company is bleeding talent, they are likely to also leave.
Cons
The tech is weak, and with failed prioritization opportunities to improve it, executive leadership has really shown its inability and ineffectiveness. There are too many smoke and mirrors operationally at this point for this company to successfully scale in any capacity. Steer clear of the micro managers.