Question 1

Is Sears a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Sears have rated their employer with 4.5 out of 5 stars in 164 Glassdoor reviews. This is a higher than average score with the overall rating of Sears employees being 3.5 out of 5 stars. Search open Customer Service Representative jobs at Sears now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Sears.

Question 2

Does Sears pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Sears with 3.0 out of 5 stars based on 164 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Sears.

Question 3

How happy are Customer Service Representative professionals working at Sears?

Accepted Answer

28% of Customer Service Representative employees at Sears would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service Representative professionals have also rated Sears with a 3.5 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Sears?

Accepted Answer

Sales Associate (1259), Cashier (836), Sales Associate/Cashier (259), Consultative Sales Associate (196), Manager (185), Customer Service Representative (168), Store Manager (149), Sales Consultant (137), Backroom Associate (113), Sales (113), Retail Sales Associate (110), MCA (107), Assistant Manager (99), Assistant Store Manager (86), Director (80)

Question 5

What are the pros of working at Sears according to real employee reviews?

Accepted Answer

"There really are no pros for the company I did work with some really great people though." ((in 1089 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 468 reviews)); "I like having flexible hours and I'm building valuable skills for a future job." ((in 454 reviews)); "Good work life balance and flexible" ((in 245 reviews)); "flexible schedule and typically overtime is offered all the time." ((in 237 reviews))

Question 6

What are the cons of working at Sears according to real employee reviews?

Accepted Answer

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1185 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 983 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 510 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 330 reviews)); "Poor upper management treated associates poorly" ((in 288 reviews))

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