An agency finding their way, with some hiccups
Pros
- See.Spark.Go is an excellent place to gain hands-on experience, especially early in your career. The intern program and entry-level roles offer real value, providing meaningful work rather than just busy tasks. Even though I wasn’t in an entry-level position, I still gained skills that will benefit me in future roles. - The people are what make See.Spark.Go a great place to work. The team is young, energetic, and collaborative, which helps balance the fast-paced and often high-stress nature of agency life. I’ve built friendships there that I expect to last well beyond my time at the company. - Leadership was generally approachable and willing to listen to concerns. Even the CEO, Andy Thoms, was accessible and willing to take a call when needed.
Cons
-There’s a lack of clear career advancement for mid-level employees, and when promotions do happen, the added responsibilities don’t always come with meaningful pay or benefits. -As experienced employees moved on to new opportunities, the company often brought in less-experienced hires to reduce costs, creating knowledge gaps and coverage challenges. -High performers tend to take on heavier workloads, as their success leads to more client assignments and increased pressure. -It’s common to feel the weight of multiple client accounts outside of work hours, and taking work home isn’t unusual. -Cost-cutting measures became more noticeable over time, including shared hotel rooms on work trips, reduced bonuses and raises, and scaled-down holiday gifts. The hotel arrangements, in particular, made it difficult to unwind after long days of travel and meetings. -Pay raises and bonuses typically ranged from 1-3%, which didn’t keep up with inflation. - There was little to no racial diversity, though women held many leadership positions. - Some members of leadership seemed to take employee departures personally, despite the demanding workload and below-market compensation.