Senior Star Reviews

3.3

54% would recommend to a friend

(134 total reviews)

Anja Rogers

55% approve of CEO

48% positive business outlook

Senior Star has an employee rating of 3.3 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senior Star employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

134 reviews
2.0
6 Nov 2014

Not what it appears to be

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great residents, fun events, and wonderful families

Cons

Needs updating, apartment sizes are very small and outdated, expensive-more so than other communities for what you get. Management team is more worried about "tattling on one another" than working as a team. Too many "Chiefs" not enough "Indians". Unless you are upper management, you are not heard. No regard for loyalty of staff or years of service. NO COMPANY LOYALTY to staff. All about the bottom line at all costs. EVERYONE, not matter what, is DISPOSABLE which leads to instability of both residents and staff. Management has hidden agendas with no regard to the impact on residents or staff. TOO much change and turn over in staff. NOT STABLE!!!

1.0
4 Sept 2020

Terrible CEO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The owners are great people.

Cons

CEO wants you to believe she is very positive and supportive. But, it is really her way or the highway. She thinks her ideas and opinions are correct and everyone else is wrong. She has never worked for any other company or industry, so her experience is very limited. She says she wants change, but only allows it if it is her idea. She is two-faced and petty. Her employees are afraid to tell her the truth. She holds grudges.

avatar
Senior Star Response
5y
Thank you for your review. We are sorry and disappointed to hear your thoughts and that you did not feel your voice was heard during your time with Senior Star. We are grateful for the time you chose to Unite & Serve with us and encourage you to contact our Corporate HR team at (918) 592-4400 to share more about your experience.
2.0
20 July 2016
Recommend
CEO approval
Business outlook

Pros

Pay is decent. That's about it.

Cons

Where to start? Night aides are now required to do nearly all of the cleaning. Former duties of housekeeping staff have now been pushed onto the night aides for both AL & MS. Night aides do all the mopping, sweeping, dusting, guest bathroom cleaning, etc. Housekeeping staff only tidies up resident's rooms and that's about it. Night aides do all the laundry. Are many residents on AL& MS that are skilled level and have no business being at Wexford. The residents there are not getting regular re-assessments. There are many residents on their AL side that have memory problems and need to get transferred to MS but dont. Staff of all shifts are exhausted. Most of the work aside from cooking the food are put onto the aides (day, night and evening.) The day and evening aides serve the food. There are no servers to help the aides. the aides clean off the tables after meals. They also give showers for 80-something residents. That combined with doing residents laundry and toileting and ADL assistance leaves the aides exhausted. Unlike newer more up to date AL/MS places, Wexford

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Senior Star Response
9y
We are sorry you feel this way about Senior Star at Wexford Place Assisted Living. The Wexford Place campus has been providing exceptional care to families in the Northland for over 25 years. As you mentioned, Wexford Place is different in many ways than other assisted living communities and we believe our model of service is structured in the way that allows us to provide the highest quality of care to residents. We are grateful for our stellar associates who embrace our approach to care, many of whom we hear from regarding their happiness at Wexford Place Assisted Living. As you know, caring for aging adults is a privilege and we make it a priority to provide the best community environment for all those who reside with us, work with us and visit our community. If you have not done so yet, we encourage you to reach out to our human resources department regarding your issues. If we can be of service to you in finding a community that better fits your needs for employment, we would be happy to be a resource for you on that journey.
Viewing 1 - 3 of 134 Reviews

Glassdoor has 136 Senior Star reviews submitted anonymously by Senior Star employees. Read employee reviews and ratings on Glassdoor to decide if Senior Star is right for you.