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      Sennder

      Engaged employer

      Sennder Reviews

      2.9

      50% would recommend to a friend

      (191 total reviews)

      Julius Koehler, David Nothacker and Nicolaus Schefenacker

      62% approve of CEO

      28% positive business outlook

      Sennder has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sennder employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

      Reviews by job title

      191 reviews
      1.0
      25 Aug 2021

      One of the worst places I've ever seen

      Senior software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Still you can find some nice people to work (if you search hard enough).

      Cons

      I’ve worked as a senior software developer in this company for 5 months and I can’t regret more. It was a very bad overall experience for me. Let me explain why. They have 1 week of onboarding (they call it academy week) when someone joins. In this week you hear lots of nice things about this company and you say to yourself, wow what a nice place and a great culture but immediately after you start working you see almost nothing was correct about it. These are just some the bad sides of this organisation: - Zero transparency: Every decision, especially the important ones are getting done by a few people in private sessions. Then they inform others and say if you think it’s not a good decision please contact us freely and talk about it. But believe me you shouldn’t. The decision is already made and they don’t want opposite thoughts. - It’s not a tech-first company: They really try to advertise themselves as a tech-first company but they are definitely not. The main job is getting done by operation people and career managers. And they need a phone and an excel file to do their job. So there is no real need for their software even by introducing the one that should be used by careers themselves. - Lots of unnecessary and even strange tasks to do: Because of the above reason, technical tasks which mostly are getting defined and introduced by technical managers do not necessarily have value for the company. Most technical managers introduce some topics just to show off themselves, regardless of the effect (good or bad) on product or people. You see lots of strange tasks that will make you wonder why on earth people are doing this, instead of tons of technical debts and the things that really matter. - Technical managers for micromanagement: They are under pressure by the upper level to micromanage and it’s even getting worse when you see some of them are not really technical! Some of the technical managers don't have any knowledge about software development and they are just advanced in managing (micromanaging) and not leading. - Worst people and HR team: Immediately after first contact with this team, you would notice they don’t like to be bothered by you. If you need something from them, you will face a very cold and slow response. If you face any problem too, you shouldn’t rely on them, you are on your own. And there is nowhere to complain about it, because that culture is getting advertised by upper level management. I know lots of complaining about people and the HR team (including mine) which ended up with absolutely zero effect. - Almost no support for expats: As an expat you get just little help for getting your visa (which is actually their requirement too and not just yours) by a very bad company with lots of miscommunication which you will end up doing all by yourself. Absolutely no help regarding the relocation (bonus or whatever), language, getting legal things done or any other small support. - Horrible leadership: Leaders will tell you from time to time about their goal, which is getting richer and richer by making the company more expensive. It’s not a bad goal potentially but they are impatient and they don’t care about destroying teams or people’s career. - Bad place for passionate people: Engineer managers prefer to work with external people (consultants and temporary people) because they are not passionate about the company and they don’t question any decisions (or basically anything!), they just do the things that make their client (in this case their direct manager) happy. And in the end, I mentioned that they don’t care about people but I really felt it on my last day at work. After receiving a call at 9AM from the HR and people team, all of my accounts got deactivated and they didn’t allow me to even say goodbye to my friends. Everybody was shocked, we had to contact over phone for my farewell and when people asked about this behaviour, they demanded those people to remove their messages from public channels. This is the true attitude of this organisation. As a matter of fact, I wasn’t the only one facing this farewell, and probably wouldn’t be the last one too.

      1.0
      23 June 2020

      Stress in the time of Corona

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some workers at Sennder are friendly and professional and dedicated to their jobs. Free coffee, tea, beer (only after working hours). Easy to find a job, if you are straight out of university, or have limited work experience. Modern office space with a great view of Berlin.

      Cons

      Resources are constantly misspent and poorly allocated, with many projects started and thrown away 6 months later. Even for a mature startup, there is an extremely high employee turnover. I started with 20 other employees and after a year there were only 3 left. Salaries are not assigned by skills or experience but rather the whims of inexperienced middle managers and inattentive C level. They are significantly below the market rate, which explains why the company is filled with workers directly from university. One of the worst aspects at Sennder was the persistent and systemic lack of respect across the entire company. It was the most appalling workplace I have ever worked in. It is highly toxic, reminiscent of an exclusive frat-house or private school, where popularity hierarchies rule, and respect is only given if you’re high up enough on this warped pyramid. There are giant televisions on every wall space visualising dispatchers’ daily (yes, daily!), weekly and monthly transport dispatch goals and those of their peers. So they are forced to sit at their desks with this looming presence and the constant pressure of their peers and managers knowing at all times whether or not they are meeting their goals. “Dispatchers are not to go home until they have completed their daily allocation of transports,” said the Operations Head to me. These are appalling working conditions, reminiscent of the targets imposed upon those working in Amazon’s warehouses. This manipulative style of worker management is completely unethical. Workers are manipulated and encouraged to work unpaid overtime, and every day you will hear how stressed and burnt out everyone is. In my department, quarterly goals were assigned without the participation of the workers, without management understanding the scope of tasks and the amount of work that comes with them, and therefore were unachievable. If you are considering working here, I highly recommend you take into account my detailed experience at this company, because I regret staying there as long as I did. I am glad I made the decision to leave. If these points did not convince you, here is a bonus. At a time when it was patently clear the extent of the danger of the coronavirus, Sennder allowed an entire department to visit their Milan office. A week later, they invited a group of new-starters from Milan to the Berlin office for a week of onboarding. They endangered the lives of their employees, their families, and those in greater Berlin.

      avatar
      Sennder Response
      5y
      Thank you for your review. We are pleased to read that you found friendly and dedicated colleagues and that you enjoyed the amenities provided in the office. Since the spring and summer of 2020 many things have changed in our fast-growing company to help us address some of the concerns you address and adjust to growing from 200 to 800 employees in approximately one year. As we grow, we are continuously improving our organization, including how we manage projects and priorities, to ensure that we are moving in the right direction. We mainly do that by employing the strategic framework “objectives and key results” (OKRs). We set yearly and quarterly OKRs on the company, department, and team level. Every team manager is responsible for walking their team through what OKRs are and how they are applied in their team so that the main priorities keep being top-of-mind. Similarly, the people department is continuously working on objectives concerning compensation and benefits, including researching and benchmarking to ensure that we are competitive in the talent market. Any specific thoughts or ideas on this topic can be addressed by reaching out to the people operations team. Most importantly, we measure employee engagement and satisfaction through anonymous employee engagement surveys, e.g. Peakon, to make sure that we hear employees’ points of view and proactively work on creating a comfortable and enjoyable work environment for everyone. Many of these projects are led by our people experience and people development teams and they are always open to receiving even more perspectives on how we can keep pushing ourselves and think outside of the box when it comes to company culture and career development. Similarly, our people experience team makes sure that we are following all the health and safety regulations in general, and especially regarding COVID-19. We can only grow and learn through feedback so we thank you for yours. You are marked as a former employee, so we wish you all the best in your further career and maybe we will work together again in some way. Kind regards, Team sennder.
      1.0
      2 Sept 2019

      Stay away from this (party) start-up, they are still learning how to run a business

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Full of bros, like, bromance all over the place. Protein shakes and basic brawesome colleagues. You'll drink beer with your bros, eat GMO fruit with the bros and drink espresso with your bro. What's so great about this company, is that it's a bunch of identical dudes high five-ing each other because they're untouchable. A bunch of lovable, loving and ballsy men.

      Cons

      Very chaotic upper management, unqualified team leads. A pressure to stay extra hours working every day, without getting any extra pay. Low salary and the promise of "incentives" which you will never receive. You may give your best to the job but all you get in return is complete anarchy in terms of daily operations and constant blame games. You will not receive recognition for stellar work just a sad paycheck that you will receive late almost every month and with mistakes because managers will be too busy checking margins and revenues for their investors rather than hiring new people in finance... They just do not know how to motivate their employees and how to run a company. Run away!

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      Glassdoor has 326 Sennder reviews submitted anonymously by Sennder employees. Read employee reviews and ratings on Glassdoor to decide if Sennder is right for you.