Serko Reviews

3.3

48% would recommend to a friend

(97 total reviews)

47% positive business outlook

Serko has an employee rating of 3.3 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serko employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews
5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s an exciting time to be part of this company. Moving into the new office reflects the ambition and momentum across the business, and there’s a real energy around what we’re building together. The leadership team is focused, supportive, and committed to winning, while still investing in the people and culture that make this a great place to work. Proud to be part of the journey. Pretty amazing to think this type of company was founded in New Zealand !!

Cons

If your not learning and spending time on AI then it can be a fear of losing your job but the company is offering everyone upskilling ; don’t join if you’ve not at an AI mid level, you’ll probably find it too hard to match your team mates.

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive and knowledgeable colleagues who are willing to help. - Generally respectful work environment.

Cons

- Organizational priorities can change frequently, leading to uncertainty. - Some processes feel overly bureaucratic and could be streamlined.

Viewing 1 - 3 of 97 Reviews

Glassdoor has 115 Serko reviews submitted anonymously by Serko employees. Read employee reviews and ratings on Glassdoor to decide if Serko is right for you.