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Service Care Solutions

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Service Care Solutions Reviews

4.1

78% would recommend to a friend

(86 total reviews)
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Chris Musgrove

81% approve of CEO

68% positive business outlook

Service Care Solutions has an employee rating of 4.1 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Service Care Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

86 reviews
5.0
18 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Service Care Solutions is a great place to work, it's given me so much more than I expected out of a career. They gave a guy with a difficult background a chance to make something of himself. Achieve goals he didn't think were achievable and helped build a life (house, care etc.) Freedom to as you please Trusted Top management are well engaged Family approach to business (feel like you matter) You are well rewarded if you perform well

Cons

Wouldn't say there are many cons, maybe an option is when working extra hours, time in lieu could be given ......

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Service Care Solutions Response
7y
Thank you :) We've spent some time to ensure that we stay engaged with people across the floor and in different teams. It's really nice to hear this feedback and I'm glad that you're part of the SCS journey. So many people develop and grow whilst here so thank you for being part of SCS, Richard
5.0
27 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Excellent support, benefits and flexibility. The culture is spot on with regular social events to unwind from the Monday to Friday grind. Everyone works hard knowing that they will be rewarded for their efforts.

Cons

No cons. This company has nailed it when it comes to looking after staff.

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Service Care Solutions Response
5y
Thanks so much for taking the time to leave this review. We are very pleased to see that you are happy in your role and that you value the support and benefits that we offer to our employees. We are committed to ensuring our staff are supported, rewarded and taken care of (in both a wellbeing sense and a career development sense) and it's great to see that this is being recognised and appreciated. Thank you very much for all your hard work and we look forward to working with you moving forward!
4.0
8 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Service Care Solutions is a specialist recruitment agency, specialising in various sectors ranging from Social Care to Construction (see web site for full information). Each team is focused on providing a quality service within its own market and always striving to improve. The Managing Director, Richard is highly driven and passionate about the business and each team within the company, which is a real driving force for all employees from management down to trainee consultants. Recently the company has made very positive steps with regards to modernising in its methods by introducing more flexible working hours for employee's and reviewing the remuneration structure within the company, which I feel staff appreciate. There has also been much more of an effort to listen to ideas/suggestions from employees as well as communicate more effectively with staff at all levels. The company promotes from within which is a great way of incentivising progression and motivating all employees within the company. The atmosphere within my team has been good for most of my time at Service Care Solutions, but I feel it has improved even more in the last 6 months.

Cons

I feel that the company can be fairly rigid at times. For example consultants are reminded that there is a heavy focus on business development across the company, yet the terms we are to put to prospective new clients are in my opinion rather inflexible given that we are competing in a saturated market. This is especially true in my market, where reputable competitors are offering much more competitive rates in order to attract new business. Yes the service that the company provides is good but you need to be able to be given the opportunity to show what the company can provide prospective clients. Can this be done with the current rates in all markets? I also feel that there are some people within the business that are maybe not as supportive or welcoming as they could be with regards to helping new consultants develop and realise their potential. I know for a fact that I was made to feel rather uncomfortable and stupid at times in my first few months with the company due to such behaviour. I am a little frustrated that when leaving the company and you serve your notice, you are left guessing somewhat as to exactly what you will be paid for with regards to commission etc. and when you will receive it, despite seeking clarification on several occasions. I have numerous bills to pay and need to know what to expect in my pay slip, especially at Christmas time.

Viewing 1 - 3 of 86 Reviews

Glassdoor has 96 Service Care Solutions reviews submitted anonymously by Service Care Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Service Care Solutions is right for you.