ServiceMaster Clean reviews about "supervise"

46% positive business outlook

Reviews by job title

16 reviews
1.0
18 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Lovely staff and clients. Uniform provided. Car provided.

Cons

Having worked for servicemaster for 3 years I regret putting so much time and effort into this company. As a supervisor I was paid £10.66 p/h which was horrendously low pay for the amount of running around and work you have to do also bearing in mind that even some cleaners are on a higher rate it isn't worth it. Also didn't like the fact that my colleagues were on different rates as they increase pay by "loyalty" (basically if you have been there longer you get paid more) I felt if we are all doing the same job we should all be paid the same regardless of length of time at the company. My manager was in my opinion low skilled at her job, she would discuss my confidential business with clients and cleaners breaching my rights to data protection. She covered up serious misdemeanors by colleagues. I was witness to this on several occassions. She chipped away at my confidence and self worth. Discussed me in a non favourable way with my peers and left me feeling like my job was untenable. I did try to broach her with my feelings and resolve the situation but it just carried on and I felt completely unsupported. I had 3 bereavements close together and no support was given when one of them hit me really hard (it was my mother figure) I asked my manager for time off for bereavement (I wasn't expecting it to be paid) and was met with no, it's my annual leave you have to work as we won't have enough staff I was in no fit mental state to work but felt forced to. When I first joined I felt it was a lovely place and felt happy but it didn't take long for the cracks to appear. Don't get me wrong a few of my colleagues were wonderful people and I enjoyed being around them. Plus my managers, manager was helpful towards me at times and was a very pleasant person but he just wasn't proactive enough with my managers behaviour. The clients I met through this company were wonderful and my staff were good people just feel my manager, the pay and a few select colleagues soured my experience with this company.

3.0
18 Nov 2021

Staffing Shortage

Recommend
CEO approval
Business outlook

Pros

Friendly management that remained calm.

Cons

Supervisors cleaned accounts and worked 12-14 hours a day. Trainer was rude.

3.0
6 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Started with only 4 hours a week, was getting 40+ hours by the time I left. There was always work available.

Cons

Pay wasn’t great, but I did get several raises. The worst issue is the passive aggressive supervisors. They lied and shifted blame A LOT. Even the owner of the company was this way. She was the worst to be honest.

1.0
3 Nov 2021

HORRIBLE Supervisors

Recommend
CEO approval
Business outlook

Pros

independent work when needed team projects if needed

Cons

bad communication with little to no cooperation!!! no help or sympathy from supervisors even though we are human too and have school, family, personal, or medical emergencies that arise like they do. if the supervisors know you outside of work they will bring your personal life into work and get you fired. the boss never listens to the supervisors or employees. under paid for attentive, thorough, long hours of work by yourself in one facility cleaning. Even if you're sick the supervisor over the medical buildings will tell you to go to work and just clean up after yourself.

5.0
20 Jan 2023

Good company

Recommend
CEO approval
Business outlook

Pros

Supervisors were always available Decent Pay

Cons

A lot of traveling from site to site each night. Mileage reimbursement doesn't cover it all.

3.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

- High level of trust from supervisors and management - Management and supervisors are highly responsive and supportive - Paid training provided, including WHMIS - Flexible and accommodating schedule - Respectful clients

Cons

- Minimum wage pay with a tiny pay increase after 1 year - You need your own vehicle to reliably travel to the client

3.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Hours availability for student and those who are new immigrants

Cons

Too much stress by the supervisors

4.0
6 May 2022
Recommend
CEO approval
Business outlook

Pros

Good and good It is nice environment

Cons

Supervisor schedule handling is poor

Viewing 1 - 3 of 16 Reviews

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