ServiceRocket Reviews

4.5

90% would recommend to a friend

(183 total reviews)
avatar

Rob Castaneda

94% approve of CEO

76% positive business outlook

ServiceRocket has an employee rating of 4.5 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
2.0
18 July 2019

Navigate politics and favortism if you want to get ahead

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team dynamics Flexible hrs Some good thought leadership

Cons

Lack of accountability Favoritism Blame culture Bullying Changing directions at a wim CEO micro manages and has favorites to the point he ignores performance

5.0
12 May 2021
Recommend
CEO approval
Business outlook

Pros

- An abundance of opportunity and flexibility to explore. - Supportive and helpful team members that genuinely want to help you succeed. - Transparent and honest communication throughout the organisation including frequent Q&As and live streams from the CEO. - All levels of management are open to discussion & receptive to feedback. They will make time for you. - A willingness to explore new ideas, there have even been some processes put in place in order to facilitate this. - A recent emphasis on internal mobility and growth backed by a genuine effort to catalogue the tasks and responsibilities of each role within the organisation in order to make it as effective as possible. - If you keep your eyes and ears open you can learn something new almost every day!

Cons

- If you're not willing to take the initiative or speak up you may feel left behind or unheard - If you don't have a explorative/adaptive mindset you may feel things are a bit chaotic

Viewing 1 - 3 of 183 Reviews

Glassdoor has 195 ServiceRocket reviews submitted anonymously by ServiceRocket employees. Read employee reviews and ratings on Glassdoor to decide if ServiceRocket is right for you.