Does Shadowfax pay their employees well?

According to anonymously submitted Glassdoor reviews, Shadowfax employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Shadowfax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Shadowfax?

42% of Shadowfax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shadowfax 2.4 out of 5 for work life balance, 2.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Shadowfax?

Direct Support Professional (DSP) (4) , Associate Director (2)

What are the pros of working at Shadowfax according to real employee reviews?

"Decent pay and do for clients." ((in 2 reviews))

What are the cons of working at Shadowfax according to real employee reviews?

"Constant job turnover because management is poor." ((in 2 reviews))

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Shadowfax

Shadowfax Reviews

3.1

42% would recommend to a friend

(20 total reviews)

Julie Landis

42% approve of CEO

20% positive business outlook

Ratings by category

3.2

Career opportunities

3.1

Diversity and inclusion

2.9

Culture and values

2.9

Compensation and benefits

2.4

Work/Life balance

2.3

Senior management

Shadowfax has an employee rating of 3.1 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shadowfax employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

20 reviews

2.0

19 Apr 2026

7 Associate Directors to 1 in 18 months

Associate director

Recommend

CEO approval

Business outlook

Pros

Mission-driven work and many dedicated direct-care staff. Some coworkers were deeply committed and carried a difficult system as best they could.

Cons

Within about 18 months after a leadership change, the Associate Director team went from 7 people to 1. Middle management was held responsible for outcomes without the authority or support needed to address them. Concerns about structural issues were often minimized, and leadership defaulted to blame rather than solutions. The role became more about absorbing problems for upper management than actually being empowered to lead.

5.0

25 Dec 2024

Great team & projects

Data scientist

Recommend

CEO approval

Business outlook

Pros

Did some good projects while working there in the data science team. good learnings too.

Cons

Team was lean, because of which we were more focused on short to medium term goals. Would have been awesome to work on some long term work too but because results are tough to prove in short term, was hard to get on priority.

1.0

1 June 2024

RUN

Associate director

Recommend

CEO approval

Business outlook

Pros

Sitting in a room with all these aweful "leaders" while they argue and looked confused over why no one wants to work for them. I say "how about you treat your employees like people" and the room goes silent.

Cons

Upper management is catty, overpaid, petty, lazy, unprofessional, hateful, and just absolutely terrible people. I seriously don't know how they can look themselves in the mirror.

Viewing 1 - 3 of 20 Reviews

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