Shake Shack Reviews

3.4

57% would recommend to a friend

(2,116 total reviews)

Rob Lynch

60% approve of CEO

46% positive business outlook

Shake Shack has an employee rating of 3.4 out of 5 stars, based on 2,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shake Shack employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
4 Nov 2025

Great people, fun environment

Recommend
CEO approval
Business outlook

Pros

Loved my time there and the team is super supportive and caring

Cons

High volume, really fast but a supportive taem

3.0
30 Aug 2023

Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounted food for staff meals

Cons

Oily environment and busy hours

Viewing 1 - 3 of 2,116 Reviews

Glassdoor has 2,201 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.