Does Shake Shack pay their employees well?

According to anonymously submitted Glassdoor reviews, Shake Shack employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Shake Shack. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Shake Shack?

40% of Shake Shack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shake Shack 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Shake Shack?

Team Member (11) , Crew Member (6) , General Manager (6) , Cashier (4) , Part Time Service Crew (4) , Trainer (4) , Assistant General Manager (3) , Cook (3) , Cross Trainer (3) , Food Service Worker (3) , Kitchen Staff (3) , Manager (3) , Service Crew (3) , Shift Manager (3) , Kitchen Team Member (2)

What are the pros of working at Shake Shack according to real employee reviews?

"only the pay is good" ((in 16 reviews)); "Great coworkers." ((in 9 reviews)); "the work environment is great" ((in 4 reviews)); "Free food and once in a while overtime" ((in 4 reviews)); "Great environment they push for growth" ((in 3 reviews))

What are the cons of working at Shake Shack according to real employee reviews?

"Long hours on your feet and in a hot environment" ((in 7 reviews)); "But on closers you don't get to go home until manager approves it and it was always understaffed, so you always go over by an hour or more." ((in 4 reviews)); "Favoritism, managers, rude guest encounters" ((in 3 reviews))

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Shake Shack

Shake Shack Reviews

3.4

40% would recommend to a friend

(124 total reviews)

41% positive business outlook

Shake Shack has an employee rating of 3.4 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

124 reviews

5.0

21 Apr 2026

F&B Service Crew

Part time service crew

Recommend

CEO approval

Business outlook

Pros

Fast paced environment. Pay is decent. Bonus if you a hit a minimum number of hours.

Cons

Can get oily in the kitchen.

5.0

25 Feb 2026

great

Kitchen associate

Recommend

CEO approval

Business outlook

Pros

good work enviroment and nice people. everyone is so nice

Cons

too demanding and lack of understanding for employees time

5.0

25 Feb 2026

A great job and work environment

Team member

Recommend

CEO approval

Business outlook

Pros

Great work and environment and management cares alot

Cons

It can get stressful sometimes dealing with customer service however

Viewing 1 - 3 of 124 Reviews

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