Pretty much everything. They fire people like flies. A colleague who had been a part of the company for years was just let go, and I only found out because I didn't see them on skype anymore. I had been chatting with them earlier in the morning, and suddenly their account was gone...taken off everything in a split second, and they do this with everyone they let go. Seems like they don't get any notice at all.
We work with some amazing clients and have a strong team, but the culture and ego of the CEO/executive staff make it miserable. I love my direct team and admit I have learned a LOT, but only because I was thrown in and had to quickly learn how to do more than my job description to feel like I wouldn't get fired, as training does NOT exist here. I repeat, there is no method of training or mentoring, and you never know who to ask for help. This is something my colleagues and I agree on, at least those who have been here for a couple years. It's kind of a joke, but it's painful to watch how much new staff members struggle, especially since we're not saving lives here or anything! Is the struggle worth it? I don't think so...
It's a horizontal structure. Some individuals even have multiple titles, like the COO, who is also HR, who is also staffing, who is also accounting....if you have a problem in accounting, and report it to HR, it's the same person.
If you're looking for due compensation, work life balance, and an organized operations model, look elsewhere. Additionally, my pay as an associate (which is not an accurate title as I do what Managers do half the time) is much lower than people I know in similar roles at other agencies. I've been looking for another place to work since I came on board. Beware!