Staff support is appalling and neglectful:
- Training is almost solely limited to online courses - which I believe their sole purpose is to protect the company from litigation.
- New staff working from home receive little to no training in doing their jobs.
- The company provides social care services for care leaver and young people with SEN, and NHS mental health services, as such all frontline staff work with highly complex individuals, such as care leavers, young people with autism, suicidal young people, young people with eating disorders and a whole array of other needs; yet the company provides no clinical supervision for staff.
- Staff working from home have no-one checking on their wellbeing despite engaging in highly emotionally engaging work.
- Senior management are totally detatched from frontline work.