Does Sheraton pay their employees well?

According to anonymously submitted Glassdoor reviews, Sheraton employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Sheraton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Sheraton?

60% of Sheraton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sheraton 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sheraton?

Front Desk Agent (138) , Front Desk Receptionist (52) , Guest Service Agent (50) , Server (37) , Housekeeper (35) , Banquet Server (31) , Bartender (30) , Server/Waiter (25) , Sales Manager (21) , Front Office Supervisor (17) , Waitress (17) , Housekeeping Supervisor (16) , Intern (16) , Manager (14) , Recepcionista (14)

What are the pros of working at Sheraton according to real employee reviews?

"Benefits are good and useful" ((in 103 reviews)); "The people were great and friendly" ((in 100 reviews)); "Helpful and friendly staff." ((in 66 reviews)); "Coworkers are friendly and nice" ((in 49 reviews)); "Good Work Environment at the Property" ((in 28 reviews))

What are the cons of working at Sheraton according to real employee reviews?

"Poor management unlike most other places" ((in 153 reviews)); "Low pay and still can't get paid and it's been a month" ((in 102 reviews)); "Long hours and hard to change shifts." ((in 71 reviews)); "Salary is low and obligation to come 15 min earlier to shift for handover but not getting paid for it" ((in 56 reviews)); "Only managers were compensated and opened up to foolishness" ((in 31 reviews))

What are employees saying about Sheraton redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sheraton redundancy and their outlook for job security at Sheraton in 2026.

What are the top reviewed Sheraton locations?

Sydney , Gold Coast , Melbourne , Port Douglas , Brisbane , Chinderah , Cairns , Palm Beach

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Sheraton

Part of Marriott International

Sheraton Reviews

3.6

60% would recommend to a friend

(1,962 total reviews)

Frits van Paasschen

65% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,962 reviews)

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews

2.0

29 Aug 2021

Unorganised, dirty workplace and reckless management

F & b attendant

Recommend

CEO approval

Business outlook

Pros

Job-freedoms, able to determine own work,

Cons

no food, no management support, understaffed, dirty, little benefits, highest turn-over rate I've ever experienced, no communication from managers. No care for employee's personal lives. Restoring is done with only the hotel in mind, not the employees.

2.0

23 May 2026

Great staff but poor management and support

F & b supervisor

Recommend

CEO approval

Business outlook

Pros

Staff are great Free dry cleaning

Cons

Management Dont care for staff No L&D provided Fake personalities HR is robotic

4.0

1 Feb 2026

Great Team

Groups supervisor

Recommend

CEO approval

Business outlook

Pros

Great team to work - all hands on deck

Cons

Workload - very busy hotel

Viewing 1 - 3 of 1,962 Reviews

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Jobs at Sheraton