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Sherry Matthews Group

Engaged employer

Sherry Matthews Group Reviews

2.7

45% would recommend to a friend

(9 total reviews)

Sherry Matthews

39% approve of CEO

28% positive business outlook

Reviews by job title

9 reviews
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The colleagues are kind. Some of the work had purpose. This is not nothing.

Cons

Every election cycle here arrives with a staff-wide email explaining how to vote. Endorsement lists are included. The voting is framed as being in the agency's interest. In years past, the owner sent directives tied to her company's interests, with disparaging characterizations of the opposing party. The emails go out on company time, from company addresses, to company recipients. In Texas, this is not, legally, a casual matter. It is treated casually here. While I generally agree with the owner's politics, the hypocrisy is astounding considering the anti-worker stance of the agency. Several years ago, staff were instructed to delete all email correspondence from before a certain date. The reason given was housekeeping. Housekeeping is, in my opinion, a generous word for that exercise. The paid time off policy was rewritten this year. Long-tenured employees lost the most. After internal pushback, a portion came back, and the walk-back was presented as a refinement. Returning a portion of what was taken is, in my opinion, not the same as giving something. The decisions, in my opinion, look like an owner protecting her exit rather than the people who helped build the agency. Compensation does not move. Professional development is not on offer. The implied benefit is stability. Stability is also under review. A new handbook was published this spring. Among other things, it now prohibits outside employment. Internal pay has been below the local market for some time. The ban appears to operate downward. Some at the top still maintain outside projects. The rest are told not to. Comments about employees' appearance have been made by leadership in meetings, in front of others. The medical and mental-health conditions of employees have been discussed by leadership, disparagingly, in their absence in both public and private. These are not stories I have heard. They are things I have watched happen. Recognition here is selective. Some staff receive elaborate coverage of their work and their lives. Others receive a closer look at their billable hours. The standard is, in my opinion, personal rather than systematic. Some employees are asked to return to the office. Others, including some of those doing the asking, are not. The rule is being applied privately. The owner has, in past staff meetings, addressed negative reviews on this platform and asked employees to post positive ones. That is, in itself, useful information for a prospective hire. The work, in my opinion, is not what the reception suggests. Awards are referenced often. They are largely from local industry events members vote on internally. The head creative turned new business guy carries himself as if the awards have settled the question of whether the work is good. In my opinion, he is a bully, and tacky besides. Attempts have been put other voices in charge of it. They have not, in my opinion, taken. What has worked, in my opinion, has come from female-led creative working apart from the brain trust, not from inside it.

1.0
13 Mar 2024

Run away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Time off is good, work is interesting, most people are great.

Cons

They fire anyone on a whim, truly. There is no training (people have been told by HR that training isnt something "they do"). People in upper management are not only clueless but they're cheap, vindictive, and totally incompetent. The only HR person is trained as a bookkeeper but still makes major mistakes. I heard of someone owing thousands in back taxes because their W2 had been withheld improperly. The Accounts team is terrible, some people on it are openly abusive and hostile and aren't even reprimanded. Every single member of upper management and every senior person there (except for one individual) is more interested in keeping themselves relevant than nurturing talent. Therefore they keep people down, refuse raises and promotions, gaslight employees into thinking they're the problem all the while the leadership is grossly out of touch. MANY employees are so underpaid its laughable. There are no salary adjustments, the bonuses are based entirely on the whim of the egotistical and racist CEO. Not only that, but there is a major gender disparity in the pay - despite this being a progressive firm women are consistently paid less than men and there are no people of color. This place is a sham. Don't bother.

5.0
15 Jan 2021
Recommend
CEO approval
Business outlook

Pros

At Sherry Matthews Group, you'll work with passionate, smart, hard working co-workers. The creative product and account care is excellent, with client satisfaction and excellent creative being core values. The biggest benefit is the clients and the work you get to do. You'll work with accounts in mental health, public health, public safety, transportation, healthcare (and even environmental causes) on their efforts to improve the planet and health initiatives.

Cons

Opportunities to grow and lead are provided, but have to be slowly earned in many cases. As with any company, its strengths can become challenges. As a company, Sherry Matthews Group is working hard to adapt to the fast-paced and constantly changing marketing landscape, which pressures agencies to try to do more and more with less. As a company I do see it growing and adapting to meet these challenges in the future.

Viewing 1 - 3 of 9 Reviews

Glassdoor has 14 Sherry Matthews Group reviews submitted anonymously by Sherry Matthews Group employees. Read employee reviews and ratings on Glassdoor to decide if Sherry Matthews Group is right for you.