Does Shiftsmart pay their employees well?

According to anonymously submitted Glassdoor reviews, Shiftsmart employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Shiftsmart. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Shiftsmart?

54% of Shiftsmart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shiftsmart 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shiftsmart?

Merchandiser (49) , Political Survey Caller (41) , Customer Service Representative (36) , Independent Contractor (23) , Retail Merchandiser (21) , Mystery Shopper (20) , Partner (19) , Surveyor (19) , Survey Caller (18) , Cleaner (15) , Call Center Representative (12) , Operations (10) , Product Tester (10) , Call Center Agent (9) , Associate (8)

What are the pros of working at Shiftsmart according to real employee reviews?

"The Pay is good and you are given a certain amount of time to complete the inspection when you want." ((in 46 reviews)); "The app hosts a gig that's easy money" ((in 22 reviews)); "Flexible schedule and you work what you get paid" ((in 19 reviews)); "flexible hours that's really the only pro" ((in 18 reviews)); "Nice people to meet and chat with" ((in 9 reviews))

What are the cons of working at Shiftsmart according to real employee reviews?

"Poor management communication" ((in 25 reviews)); "Managers are horrible and never respond to messages" ((in 18 reviews)); "There’s really no communication other then the automated text messages I keep receiving." ((in 15 reviews)); "No training" ((in 9 reviews)); "No benefits or insurance." ((in 9 reviews))

What are employees saying about Shiftsmart redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shiftsmart redundancy and their outlook for job security at Shiftsmart in 2026.

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Shiftsmart

Shiftsmart Reviews

3.2

54% would recommend to a friend

(331 total reviews)

Aakash Kumar

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.1

Work/Life balance

2.8

Career opportunities

2.7

Culture and values

2.5

Senior management

2.5

Compensation and benefits

Shiftsmart has an employee rating of 3.2 out of 5 stars, based on 331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shiftsmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

331 reviews

3.0

3 July 2026

Fair pay for a be your own boss gigs from the app

Food prep/bin prep/merchandiser

Recommend

CEO approval

Business outlook

Pros

Great company to work with. I was able to use their app to be able to pick out shifts for the different positions that were available in the app.

Cons

Sometimes there would be issues at the stores with the shifts that are taken.

4.0

26 June 2026

Travel opportunities but limited growth and communication

Market launcher

Recommend

CEO approval

Business outlook

Pros

Ability to travel and work in different environment

Cons

No room for growth.Communication with higher ups is very limited

4.0

8 June 2026

Convenient shifts, but frequent no-shows affect work

Custodial worker

Recommend

CEO approval

Business outlook

Pros

easy shifts and easy locations

Cons

backups or no shows are often

Viewing 1 - 3 of 331 Reviews

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