Shmoop Reviews

3.1

47% would recommend to a friend

(71 total reviews)

Andrew Caldwell

38% approve of CEO

37% positive business outlook

Shmoop has an employee rating of 3.1 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shmoop employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

71 reviews
1.0
20 Feb 2018

Exploitative, selfish management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Amazing coworkers who are creative and passionate about what they do - Free lunch every Monday - Ability to work from home - Opportunity to grow and take on more responsibility because it's a small team - Fun, rewarding projects

Cons

- Expectations and goals were EXTREMELY inconsistent. Courses were often cut suddenly, even if half the material had already been written or edited. Upper management often gave the excuse of "budgeting" issues, but creating and hiring for a half-written course wasted a lot of time and money as well. - I worked as an in-office contractor, but did the same work as FTE. Upper management tries to keep as many people as contractors, regardless of their value or performance, because it's cheaper to not pay out benefits. Having so many contractors in the office with little distinction from FTE will land the company in legal trouble. - Compensation was far below market price, for contracted writers and editors alike. - High turnover rate due to the cons I've mentioned.

1.0
30 Nov 2015
Recommend
CEO approval
Business outlook

Pros

It is really hard for me to say something that I actually enjoyed.

Cons

Their rates are one of the lowest you can find in a company. Their internal communication is awful and their comments and critics to your videos are full of bad tones and destructive words

1.0
24 Aug 2018

Shady management, demeaning environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fun, hardworking coworkers (most of which are no longer at the company due to sudden layoff cycle) - Fun content; you're able to hone your writing/editing/humor chops - Potential to take on responsibilities with other teams - Flexible hours, independence, ability to WFH - Free lunch once a week - Bonus opportunities

Cons

- CEO misclassifies full-time workers as contractors; FTE and contractors have same titles, expectations, knowledge base, and workloads - Worst or no benefits and low pay for most (for freelancers, too) - Poorly built UI, key products are constantly breaking, little focus on CX - Despite a good former head of content, there's a lack of direction (and poor budget management) thanks to CEO - Very little visibility into the company, but I'd guess it's declining - Negative and uncomfortable office environment

Viewing 1 - 3 of 71 Reviews

Glassdoor has 129 Shmoop reviews submitted anonymously by Shmoop employees. Read employee reviews and ratings on Glassdoor to decide if Shmoop is right for you.