Does Sigma Connected pay their employees well?

According to anonymously submitted Glassdoor reviews, Sigma Connected employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Sigma Connected. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Sigma Connected?

38% of Sigma Connected employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sigma Connected 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Sigma Connected?

Customer Advisor (64) , Customer Service Representative (63) , Customer Service Advisor (56) , Energy Specialist (47) , Customer Service (34) , Customer Service Agent (18) , Team Manager (9) , Manager (7) , Team Leader (6) , Complaints Handler (5) , Operations Manager (5) , Advisor (4) , CLient Trainer (4) , Collections Agent (4) , Customer Service Representative (CSR) (4)

What are the pros of working at Sigma Connected according to real employee reviews?

"work from home is good" ((in 42 reviews)); "Some good managers who can help you progress your career" ((in 27 reviews)); "The people at sigma are nice" ((in 24 reviews)); "Friendly staff, easy to work with" ((in 12 reviews)); "Amazing culture" ((in 10 reviews))

What are the cons of working at Sigma Connected according to real employee reviews?

"The pay is low." ((in 32 reviews)); "All management are poor" ((in 30 reviews)); "Not enough training no help from managers rude" ((in 26 reviews)); "Low salary, cant think of more just yet, only been here for 2 days" ((in 14 reviews)); "Long hours, lack of empathy from managers" ((in 9 reviews))

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Sigma Connected

Sigma Connected Reviews

2.8

38% would recommend to a friend

(492 total reviews)

Gary Gilburd

43% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.0

Work/Life balance

2.9

Culture and values

2.6

Senior management

2.6

Compensation and benefits

2.3

Career opportunities

Sigma Connected has an employee rating of 2.8 out of 5 stars, based on 492 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sigma Connected employee rating is 27% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

492 reviews

1.0

2 June 2026

Nice coworkers, but employees feel undervalued

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Nice people to work with

Cons

Sigma does not value their employees. Sigma laid off all UK employees for cheap work in SA.

5.0

20 May 2026

Moving work to South Africa limits local opportunities

Team manager

Recommend

CEO approval

Business outlook

Pros

its ok thats about it

Cons

moving all work to south africa

1.0

16 Apr 2026

Bad company to work for

Customer service

Recommend

CEO approval

Business outlook

Pros

Remote only thing thats all

Cons

Bad pay Made redundant after saying we won't gave our jobs to South Africa for less pay

Viewing 1 - 3 of 492 Reviews

Jobs at Sigma Connected

Customer Service Representative

Cape Town

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Financial - Customer Service Advisor

Cape Town

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Utilities Technical Support - Back Office Advisor

Cape Town

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Prepayment Meters - Utilities Specialist

Cape Town

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Customer Advisor - Complaints

Cape Town

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