Does Signature Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Signature Retail Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Signature Retail Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Signature Retail Services?

40% of Signature Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Signature Retail Services 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Signature Retail Services?

Retail Merchandiser (11) , Merchandiser (8) , Field Service Representative (7) , Field Representative (6) , Area Supervisor (4) , Project Manager (3) , Construction Field Representative (2) , Retail Reset Merchandiser (2) , Sales Representative (2) , Territory Manager (2)

What are the pros of working at Signature Retail Services according to real employee reviews?

"Good pay quickly and travel around the country" ((in 8 reviews)); "coworkers are awesome" ((in 5 reviews)); "People are friendly and easy to talk to." ((in 4 reviews)); "The job had Flexible hours." ((in 3 reviews))

What are the cons of working at Signature Retail Services according to real employee reviews?

"The communication is extremely poor across the board." ((in 4 reviews)); "Contacting management is cumbersome because they dont like to help, and the training is awful." ((in 3 reviews)); "Upper management is horrendous." ((in 3 reviews)); "Benefits are at par at best." ((in 3 reviews))

Signature Retail Services Reviews

3.0

40% would recommend to a friend

(97 total reviews)

Dan Perry

40% approve of CEO

48% positive business outlook

Signature Retail Services has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Signature Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

97 reviews

1.0

13 Oct 2014

Look Elsewhere for Employment

Sales/merchandising

Recommend

CEO approval

Business outlook

Pros

If you enjoy___, Being taken advantage of___ Being used___ Boredom___ Having your paycheck sucked into your gas tank___ Micro-management___ et al___ . Then SRS is the place for you! In actuality, having found this to be true at an early stage of my employment with SRS, I was able to establish some excellent contacts in the stores I was servicing which led me to finding a far better position with another company whereby the compensation and benefits are far superior.

Cons

Company values? Non-Existent. Promotions? Unlikely. Personal growth? none. As noted by other review(s) such as on Oct 7, 2014 for one, as an SRS rep you will come to find most of your 'net' paycheck being used as your car allowance. In other words, it is as if you are paying SRS for the privilege to drive an absurd amount of miles each week servicing stores for SRS's benefit, not yours.

Signature Retail Services Response

10y

Thank you for your feedback and we are so disappointed that you feel this way about the company. Since your feedback is negative, would you be willing to speak on the phone? We want to understand why exactly you feel the way you do. It would be helpful for us to understand because SRS does provide a competitive gas and mileage reimbursement plan. Please send us an email at wecare@sigretail.com to schedule a call. Thank you for your comments, Director of Recruiting

2.0

11 Mar 2020

Negative Work Environment

Retail merchandiser

Recommend

CEO approval

Business outlook

Pros

Great pay, Had an excellent area supervisor

Cons

Poor communication, Negative work environment

Signature Retail Services Response

6y

We appreciate your comments. We wish you would have taken advantage of additional training and guidance before deciding to leave the company. Data integrity is critical to our success which is the reason all associates have direct access to Project Managers to answer questions about a project. Thank you for your service. Feel free to reconnect if you would like to consider working with us again in the future.

1.0

7 Oct 2014

Worst experience all around!

Lead merchandiser

Recommend

CEO approval

Business outlook

Pros

The variety you get working with many different people and products. That's it!

Cons

The communication is extremely poor across the board. It seems no one knows what anyone else is doing. The company has no idea what their field workers have to deal with nor do they seem care or want to understand. It's no wonder about the major turn around problem that exists. They will work you like a dog and pay you very little for it. If you get hurt on the job and tell someone about it, they will not offer for you to see a doctor. NOTHING! They will work you harder instead. You will run your personal vehicle into the ground!!! They offer VERY LITTLE compensation for your gas while on the job (about 10% of your total cost). I worked an area of over 100 miles in diameter (at a total of 11 stores) and put over 7,000 miles on my personal vehicle over a period of 6 months while on the clock. They offer no reimbursement, not even a percentage no reimbursement for tires or basic maintenance. Now, if you're an area supervisor and higher, they will give you a gas card and a hotel card. Lower level employees be prepared to be pay of pocket for working for them!

Signature Retail Services Response

10y

SRS strives to create an environment where all associates feel they are respected and that their contributions are valued. We pay competitive rates and continue to provide a travel time pay, gas and mileage plan. Taking care of associates is one of our core values. We'd like to better understand your specific issue, so please email us at wecare@sigretail.com to schedule a call to discuss your concerns. Thanks for your comments, Director of Recruiting

Viewing 1 - 3 of 97 Reviews

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