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Silverback Strategies

Engaged employer

Silverback Strategies Reviews

4.1

78% would recommend to a friend

(78 total reviews)
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Neil Welsh

82% approve of CEO

63% positive business outlook

Silverback Strategies has an employee rating of 4.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Silverback Strategies employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

78 reviews
1.0
2 July 2023

Churn and Burn

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If I had to be completely honest, not much!

Cons

Silverback Strategies will throw you to the curb the second they sense any issue, or for no issue at all. I have heard stories of people getting fired in as little as three weeks. I can't imagine how disheartening it would be to put in your two weeks notice at your old employer; become incredibly excited to start a new job, and then be shown the door less than a month later. The entire organization relies on underpaying recent undergrads, overworking them to the point of exhaustion, and then turning around and overpromising clients. The company culture was toxic, with management showing little regard for the well-being of their employees. The work environment was stressful and chaotic, with frequent last-minute changes to project scope and timelines. Deadlines were often unreasonable and unachievable, leading to a lot of stress and pressure on employees. The team was not provided with the resources or training needed to stay up-to-date with the latest digital marketing trends and best practices. Lastly, this place lacks diversity so much they have to use obviously fake "diversity" stock photos on their careers pages. If ex-employees were free to speak their mind, instead of potentially being held to non-disparagement agreements, this place would probably have around a 2.3 average rating. My experience with the company was overall disappointing, and I do not recommend working here.

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Silverback Strategies Response
2y
I’m sorry that Silverback wasn’t a good fit for you. Many of your points aren’t true but I do agree with one of them. We are white as hell. Like, driving to a Dave Matthews Band concert, in a Subaru, wearing Birkenstocks white. While 50% of our company is female and women represent 40% of our leadership team, we need to build a more diverse workforce. This is on me. I need to do better here.
2.0
19 Jan 2023

Joining the SEO Team is a Mistake

Recommend
CEO approval
Business outlook

Pros

Positive company culture Awesome benefits Annual company retreat

Cons

Fast to hire and fast to fire. The company faces high client and employee churn which makes you constantly afraid for your job if you're not a "top performer", leaving no time or ability to get to know your clients or coworkers. The SEO department as a whole is not a good place to be. Everything is so scattered and the expectations are unrealistic. There's little to no communication between departments. Also, it's very little actual SEO. Mostly, you're an SEO consultant that manages client relations, but you're somehow also responsible for site performance even though you can't implement anything on-site yourself.

1.0
28 Feb 2024

Digital Sweat Shop

Recommend
CEO approval
Business outlook

Pros

I was close with some coworkers

Cons

Silverback Strategies has the worst work life balance of any place I've been! If you work here, you'll be staffed to twice the number of accounts they say you'll manage, take constant emotional abuse from both management and clients, and need to work late hours and weekends just to stay afloat. Management will make empty promises constantly and blatantly gaslight you about promises they've made. The C-suite is a boys club that makes disparaging comments about fellow employees - they will deny this but I have personally seen it happen. The CEO has no idea what he's doing and is making it up as he goes. Promotions will go to whoever management likes the most, and then they over-invest in non-revenue driving positions and departments, leaving to an increased workload. Silverback Strategies is fast to fire and has many layoffs from losing clients because they don't differentiate themselves from the thousands of other agencies. Save yourself from trauma and don't work here.

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Silverback Strategies Response
2y
Hi there. I’m sorry Silverback wasn’t a good fit for you. When a team member is no longer a fit for Silverback, we pay them an above market severance and do everything possible to help them transition to what’s next. I think it’s fair that sometimes I don’t know what I’m doing. I strongly disagree that Silverback is a boys club or a sweatshop. While our company is lacking in some areas of diversity, over 60% of our workforce is women and our leadership team is 66% female. We check employee bandwidth on a weekly basis. Our people manage 2-5 accounts and very few people work over 40 hours a week. I wish you the best of luck and hope you find the right company.
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Glassdoor has 78 Silverback Strategies reviews submitted anonymously by Silverback Strategies employees. Read employee reviews and ratings on Glassdoor to decide if Silverback Strategies is right for you.