- The management team was/is very young and inexperienced when it came to leading and directing teams.
- Management did/does NOT like to be challenged or critiqued. Regardless of if you're an employee, a customer, or third party business partner; if you don't like it: TOUGH.
- If VPs or Directors fail to meet goals, they were never held accountable. It was always the employee's failure.
- The nepotism at SingleOps was a very real problem. Managers would hire or appoint friends and force other, more tenured, employees out.
- There are a number of employees, even to this day, that are in roles that should require a significantly higher level of business experience and acumen. In other words: a lot of employees within the "in crowd" got there based on tenure, not merit.
- Employee and Manager quarterly performance reviews were meaningless and unenforced by HR.
- For such a small/young company, it was very siloed and becoming increasingly vertical.
- Micromanagement ranged from: managers monitoring calls to policing what words you can/cannot say.
- Job descriptions never matched the job responsibilities and expectations.
- The workplace culture was the most toxic out of any company I've [personally] ever worked for. Passive aggression, back-stabbing, throwing teammates under the bus - it was a poisonous environment.
- Constructive and valid customer feedback, especially about the product, was routinely met with gaslighting and dismissiveness.
- Though SingleOps claims "We Before Me" is a core value, given the culture and environment, it's very much a "Me Before We" type of workplace.
- You could go weeks, even months, without hearing back from your colleagues on action items, emails, messages, and so on.
- You are required, to some degree, to work weekends.
- Health and medical insurance (along with retirement) benefits were among the worst I've ever had.
- Technical and product teams had a "shoot first, ask questions later" mentality when managing product.
- I could go on but I believe I've made my cons clear...