Shaky Direction and Redundant Leadership
Pros
Compensation and benefits are decent compared to similar roles in KL
Cons
Director‑level leadership in Solutions Engineering often lacks hands‑on understanding of the platform and its technical constraints, which leads to unrealistic expectations and rushed commitments. Strengthen technical leadership in the Solutions Engineering hierarchy so that directors can add genuine technical value, not just status updates. The current wave of migrations and AI‑flavored initiatives sometimes looks like a patchwork of experiments rather than a well‑designed evolution of the product. Engineers are frequently asked to “just make it work” without being given the time or support to address underlying design and architectural issues. Public feedback already points to concerns about management, job security, and frequent changes, and internally it does feel like the company is still trying to find a stable operating model.