Smalls Reviews

3.8

65% would recommend to a friend

(13 total reviews)

62% positive business outlook

Reviews by job title

13 reviews
5.0
26 July 2024
Recommend
CEO approval
Business outlook

Pros

- Get free cat food while working there - Work from home while earning a good living - No commute, saves on gas and you can dress/wear whatever you want unless its a meeting day - Healthcare, dental, and vision paid for as an employee - Option for a 4-day compressed workweek when caught up to speed on weekly "messages per hour" metrics - Occasional travel and work trips to meet up with your remote coworkers, which are a lot of fun and help with team-building - Yearly work from home stipends - You get to obsess over cats all day while promoting a fresh, healthy product that you can see the benefit of in your own cats.

Cons

- Moves very quickly as a startup but is slowly becoming more mature. As a result, change should be expected and can cause friction if unprepared. - At one point there was a layoff of lower-performing employees, after which metrics became a larger cultural concern. - Customer Service, dealing with escalated customers - Occasional lack of communication with the larger internal team

5.0
3 Nov 2023
Recommend
CEO approval
Business outlook

Pros

They treat you like your the boss. No pressure and hardly any micromanagement.

Cons

Poor communication on termination. Hardly any warning.

5.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

- truly a great culture - caring and understanding leadership - job is so fun, we help cats! - four day work week - WFH - unlimited PTO - WFH stipend - bi-yearly company retreats - karaoke

Cons

it's still a start up so clarifying roles and job pathways can be a bit more of a hurdle to cross but it's become much more clear over the years.

Viewing 1 - 3 of 13 Reviews

Glassdoor has 15 Smalls reviews submitted anonymously by Smalls employees. Read employee reviews and ratings on Glassdoor to decide if Smalls is right for you.