Does SmarTone pay their employees well?

According to anonymously submitted Glassdoor reviews, SmarTone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at SmarTone. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SmarTone?

12% of SmarTone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmarTone 2.4 out of 5 for work life balance, 1.8 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at SmarTone?

Marketing Executive (12) , Assistant Manager (10) , Engineer (8) , Manager (7) , Senior Marketing Executive (7) , Programmer (6) , Enterprise Solution Specialist (5) , Customer Service Representative (4) , Project Manager (4) , Senior Manager (4) , Marketing (3) , Officer (3) , Radio Network Engineer (3) , Senior Engineer (3) , Specialist (3)

What are the pros of working at SmarTone according to real employee reviews?

"Some colleague are nice and willing to help" ((in 20 reviews)); "Work life balance is good" ((in 8 reviews)); "The culture is good." ((in 5 reviews)); "Good benefit and welfare in the company" ((in 5 reviews)); "Good Team and good communication" ((in 4 reviews))

What are the cons of working at SmarTone according to real employee reviews?

"low salary, can't be promoted and seniors will give you many site works" ((in 12 reviews)); "Low pay and long working hour, demanding boss" ((in 9 reviews)); "Management always change direction and way of execution, sometimes unreasonable decision making" ((in 8 reviews)); "You can get bad management and bad working environment also." ((in 6 reviews)); "The manager and the company are harsh" ((in 4 reviews))

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SmarTone

SmarTone Reviews

2.3

12% would recommend to a friend

(211 total reviews)

Anna Yip

10% approve of CEO

7% positive business outlook

Ratings by category

2.5

Compensation and benefits

2.4

Work/Life balance

2.1

Career opportunities

1.9

Diversity and inclusion

1.8

Culture and values

1.6

Senior management

SmarTone has an employee rating of 2.3 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmarTone employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

211 reviews

1.0

12 June 2026

Toxic environment with poor management and bullying culture

Designer

Recommend

CEO approval

Business outlook

Pros

Near Mtr and double pay

Cons

Some people are not friendly, bad teammates and really poor management. Team leader will take advantage on you, small team but play primary school politics and rubbish management style. Lower pay and u need to buy accessories by u own $$ and troublesome claiming process. Toxic teammates and some of them don’t know how to respect others. The worst teammate I met here in my career life. They think u are not a senior title then u are useless and bullying on you. Manager ignore this and only help who is their favourite. Really bad, please think twice before you are going to join this “ No.1” telecommunications company

4.0

27 May 2026

Friendly environment but chaotic new management

Part time sales assistant

Recommend

CEO approval

Business outlook

Pros

Nice colleague and friendly environment

Cons

new management were chaotic and bad

4.0

3 Feb 2026

So Far so good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Not too much pressure on work

Cons

it's a traditional hong kong company

Viewing 1 - 3 of 211 Reviews

Jobs at SmarTone

Part Time Filipino / Indonesian Speaking Promoter

Hong Kong

View job

Management Trainee Program

Customer Service Officer, Inbound Hotline

Hong Kong

View job