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      Smarp

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      Smarp Reviews

      3.8

      67% would recommend to a friend

      (46 total reviews)

      Roope Heinilä

      67% approve of CEO

      70% positive business outlook

      Smarp has an employee rating of 3.8 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      46 reviews
      1.0
      24 Mar 2017

      Terrible Management on Sinking Ship

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      International culture Nice coworkers get you through incompetent management

      Cons

      Management does not know what they are doing across the board Product is not as revolutionary as company claims - there are TONS of competitors Startup salaries with poor vacation and corporate working hours Unpredictable decisions from people not knowing what they are doing masked by reasoning that "startups move quickly" Buggy product that is at times impossible to support Sales team is celebrated but they don't bring big sales Company will not survive. The best days are behind

      avatar
      Smarp Response
      8y
      Thank you for your review. We appreciate your feedback and I will answer each of your comments to the best of my ability individually. First of all, we do have a very international culture that we are proud of and colleagues that truly are a pleasure to work with. Regarding the competition in our industry, the whole category has grown exponentially in recent years that has bought many new competitors that we welcome to the market. We do not fear competition but embrace it and think that it proves that the market we created is truly a global phenomena. We have grown with our market and we believe that the biggest driver of this has been our incredible team having gone through the journey of a start-up to a global growth company. Our working hours are always in accordance with local laws which at our HQ is maximum of 37.5 hours per week and provide flexible working hours. Our vacation policy is also in accordance with local laws, which at our HQ is 30 days paid vacation (25 during first year of employment) on top of the national holidays. We allow our employees to go beyond this by taking unpaid time off when needed. Our product is proven by over 200 customers and revenues that have grown every month for over 40 consecutive months that has at least doubled every year. These are all the work of our exceptional product and sales teams and things that we feel are worth celebrating. We do understand that our fast-paced environment is not for everyone, and do our best to give an authentic view of our culture when recruiting new team members.
      1.0
      27 Nov 2018

      Do NOT trust new 5 stars reviews

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good location. Nice office outlook. Using cool tech stack.

      Cons

      Company encourage its employees to leave 5 stars reviews on Glassdoor because they suffered from real reviews. The real situation: - Good employers left - Companies will try to not give you permanent contract / salary rise. You only get those if it’s unavoidable for the company. - Engineers could not have free phone subscriptions because “you don’t need it” - I could not believe I saw “good salary” in the review. Real salary range is about 1/3 to 1/2 of other companies.

      5.0
      31 July 2017

      Fun international workplace moving fast

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Smarp is a constantly evolving environment and a great place to learn the ins and outs of the SaaS business. The team is very international and welcoming and you are given a high level or responsibility right away - you are expected to lead yourself and take full ownership of your work. The goals are high as you would expect in a start-up at this stage and taking initiative is recognized and rewarded. + Good product that beats competitors. Was early to the market and have a head-start on many of the smaller competitors. + Good hires this year! + Opportunities for growth and responsibility + Employee stock options + Ability to move forward fast, many promotions within a year + Beating the bigger competitors + Ownership that comes with accountability + Very open about the overall company progress and status. High level of access. + Open to feedback - don't hide challenges and issues + Good values and moves fast

      Cons

      Some people who have now left the company hurt the atmosphere a bit and could have been dealt with better. There were some hard decisions at the start of the year which I think is reflected in some of the recent former employee reviews but I don't feel these really reflect what it is like to work at Smarp but more just the frustration these former employees were left with. There are always some changes going on which can create some misunderstandings and difficult situations but this is to be expected in a start-up.

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      Glassdoor has 48 Smarp reviews submitted anonymously by Smarp employees. Read employee reviews and ratings on Glassdoor to decide if Smarp is right for you.