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Smart Choice Communications

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Smart Choice Communications Reviews

3.8

69% would recommend to a friend

(61 total reviews)

Jarrett Wolfe

77% approve of CEO

67% positive business outlook

Smart Choice Communications has an employee rating of 3.8 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart Choice Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

61 reviews
1.0
24 Nov 2018

Stay Away If You Are Tech- The Real Truth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands on experience. Develops Patience. Will meet some goodhearted and hardworking folks. Events and Gatherings.

Cons

All of the good reviews are from people in the Sales, Accounting and Marketing Department. Even in those departments there are issues, but specifically more if you are in Tech. a) Horrible Work/Life Balance- If you are in tech there is none. b) Poor Hiring- Their method is to hire people cheaply off of the street. Also, they hire for departments that don't need hiring and rarely hire for ones that do. c) Incompetent Managers- Due to poor hiring most project managers are incompetent and have no idea what they are doing 95% of the time. d) Little to No training- Since people are busy mopping up after incompetent leaders and project managers they have no time to train. Still, you will be held to the same expectations as a trained professional. e) Vague Compensation Policies- As an example you will get a "promotion" but no raise. So what type of promotion is it? f) Outdated products and tech- They use outdated technologies to save money and despite them willing to admit it their product has very little actual market value . g) Hypocrisy- They will talk you up nicely in front of others and flaunt a great culture but during the job they lose their mind — they have even gone as far as publicly humiliating their employees multiple times. h) Chaos- Because of all of this the company is in pure chaos. Nobody has any idea how things are happening, including clients. If you have read all of this — STAY AWAY. The money is not worth the trauma that comes with working at this place.

1.0
13 Jan 2020

Horrible and toxic work environment!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None I can think of.

Cons

This was probably the worst and most toxic place I’ve ever worked at. The management is so irresponsible and unprofessional to the point that it feels mentally abusive. There’s no appreciation for employees and all that management cares about is fattening their pockets. They treat their employees terrible. There is no structure in place and they change the rules constantly, depending on how it suits them. They do NOT appreciate the hard working people and if you’re not their friend or their ‘Yes’ person, they’ll try to get rid of you immediately. Management of the company is run on the philosophy of nepotism so any concerns or issues are not dealt properly (if at all) and often those complaints will end up working against you. They constantly hire unqualified people and offer no training and those employees are still held to expectations that are unrealistic. Compensation and benefits are inadequate. Salaries are generally low considering the amount of work that people do there and health insurance is so expensive for what it covers that is barely affordable for most. To sum it up, this is not a good and healthy work environment. Also do not refer to all these positive reviews as they do NOT portray the actual culture and what actually happens in this company.

2.0
14 Jan 2014

CYA

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

get paid weekly, some compensation for phones

Cons

poor business structure, poor communication, upper management doesn't seem to care about employees as people, no work/life balance

Viewing 1 - 3 of 61 Reviews

Glassdoor has 62 Smart Choice Communications reviews submitted anonymously by Smart Choice Communications employees. Read employee reviews and ratings on Glassdoor to decide if Smart Choice Communications is right for you.