Smart DCC Reviews

3.0

55% would recommend to a friend

(201 total reviews)

57% positive business outlook

Smart DCC has an employee rating of 3.0 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smart DCC employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

201 reviews
5.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Clear national purpose, DCC plays a central role in the UK’s smart metering infrastructure, which gives your work real impact. Exposure to large-scale, high-value contracts and complex supplier ecosystems. Strong governance and structured procurement processes – it's a great environment for developing commercial discipline. Professional and capable colleagues across legal, technical and regulatory functions. Senior stakeholders are accessible with genuine visibility at leadership level on major programmes.

Cons

High scrutiny environment – documentation and assurance requirements are significant. Change can take time to implement given the number of external dependencies.

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Smart DCC Response
3mo
Thank you for taking the time to share such a thoughtful review and for being part of DCC for several years. It’s great to hear how strongly our national purpose and the scale of our commercial work resonate with you. The impact of what we do is something we’re really proud of, and it’s encouraging to hear that the exposure to major contracts, our governance framework and the calibre of colleagues across functions are supporting your development and experience. I appreciate you also highlighting the realities of working in a highly scrutinised environment. The balance between robust assurance and maintaining pace is something we’re continually working on. Your feedback around delegated authority, simplifying decision‑making and protecting focus during peak procurement periods is particularly valuable — these are themes we’re actively discussing across leadership as we look at how to make day‑to‑day delivery smoother without compromising control. Thank you again for everything you contribute. If you ever want to share more detail or ideas about how we can improve further, We’d be very happy to hear from you directly. From, Smart DCC People Team
5.0
10 Jan 2026

Great place to work

Recommend
CEO approval
Business outlook

Pros

Good salary, great work place balance, nice office, nice people to work with

Cons

More career opportunities needed and increase in training

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Smart DCC Response
3mo
Thank you for taking the time to leave such a positive review. It’s great to hear that you’re enjoying your experience at DCC, from the balance of work and life, to the environment, the office space, and the colleagues you work with. We really appreciate you calling these out. Thank you also for highlighting where we can continue to improve. Career development and access to training are areas we’re actively focusing on, and feedback like yours helps us shape the right opportunities and support for our people. We’re glad to have you as part of the team and appreciate you sharing your perspective. Smart DCC People Team
5.0
30 Sept 2025

DCC cleaner

Recommend
CEO approval
Business outlook

Pros

Weekly pay, 3 hours a day Monday -Friday

Cons

Start at 5 everyday which can be a bit restricting

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Smart DCC Response
6mo
Thank you for sharing your feedback and for being part of Smart DCC. We’re pleased to hear you value the flexibility and benefits of your role. We appreciate your honesty about the early start time and will keep this in mind as we continue to review working arrangements. It’s great to have you on the team!
Viewing 1 - 3 of 201 Reviews

Glassdoor has 235 Smart DCC reviews submitted anonymously by Smart DCC employees. Read employee reviews and ratings on Glassdoor to decide if Smart DCC is right for you.