Does Smart Financial Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Smart Financial Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Smart Financial Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Smart Financial Credit Union?

62% of Smart Financial Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smart Financial Credit Union 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smart Financial Credit Union?

Branch Manager (5) , Lending Specialist (5) , Teller (3) , Bank Teller (2) , Purchasing (2) , Smart Banker II (2) , Staff Accountant (2)

What are the pros of working at Smart Financial Credit Union according to real employee reviews?

"Benefits are amazing!" ((in 21 reviews)); "The culture is great and I love working with my coworkers." ((in 7 reviews)); "Good pay , decent work life balance." ((in 5 reviews)); "Tuition reimbursement is a great perk." ((in 4 reviews)); "Most of the employees were nice" ((in 4 reviews))

What are the cons of working at Smart Financial Credit Union according to real employee reviews?

"the pay is low" ((in 5 reviews)); "Pay is well below market average and management has their head in the sand." ((in 3 reviews)); "There is no training for anyone, there are no procedures in any department." ((in 3 reviews)); "Just watch your back with upper management because they will stab you in the back" ((in 3 reviews)); "Low commission compared to peers" ((in 2 reviews))

Smart Financial Credit Union Reviews

3.4

62% would recommend to a friend

(77 total reviews)

53% positive business outlook

Smart Financial Credit Union has an employee rating of 3.4 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smart Financial Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

77 reviews

5.0

22 Jan 2026

Great culture

Lending specialist

Recommend

CEO approval

Business outlook

Pros

Gret benefits and great employees

Cons

It takes time to get promoted

Smart Financial Credit Union Response

5mo

Thank you for taking a moment to share feedback on your employment experience Smart Financial Credit Union!

4.0

11 Nov 2025

Great company

Lending specialist

Recommend

CEO approval

Business outlook

Pros

Great people and benefits, competitive pay.

Cons

Difficult to enter upper management

Smart Financial Credit Union Response

7mo

Thank you for the time spent at Smart Financial supporting our member's lending needs. We appreciate your dedication and the honest feedback. Best wishes in your future career endeavors!

5.0

22 Oct 2025

Great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great company to work for, great benefits

Cons

None, I have no complaints

Smart Financial Credit Union Response

7mo

Hello, and thank you for taking a moment to share your thoughts on working at Smart Financial!

Viewing 1 - 3 of 77 Reviews

Jobs at Smart Financial Credit Union

PT-30 Virtual Branch Services Specialist - Westchase District

Houston, TX

·

USD 43K - USD 60K /yr

(Glassdoor Est.)

View job

Sr. Consumer Underwriter - Westchase District

Houston, TX

·

USD 44K - USD 65K /yr

(Glassdoor Est.)

View job