SmartBiz Reviews

3.8

74% would recommend to a friend

(124 total reviews)
avatar

Evan Singer

76% approve of CEO

60% positive business outlook

SmartBiz has an employee rating of 3.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartBiz employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

124 reviews
1.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Some talented individual contributors and middle managers who genuinely care about small businesses - Flexible hybrid work policy and solid benefits - Opportunities to work in "fintech" - if you can handle the constant chaos

Cons

- Leadership instability and financial mismanagement resulted in 4 rounds of layoffs in 2 years - Technology is far behind modern fintech standards, with minimal automation in place - Reputation problems with the partner and broker community directly hurt deal flow and caused missed targets - Morale is low due to ongoing fear of additional layoffs tied to missed quarterly targets - Below-market pay with no raises for years, first blamed on becoming a bank, now deferred indefinitely until profitability

5.0
4 Nov 2025

Great Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great employees, leadership that cares, and mixes technology with function

Cons

acquisition and realignment took time

5.0
12 May 2025

NAN

Recommend
CEO approval
Business outlook

Pros

Work life balance, with WFH

Cons

No Cons for this company

Viewing 1 - 3 of 124 Reviews

Glassdoor has 156 SmartBiz reviews submitted anonymously by SmartBiz employees. Read employee reviews and ratings on Glassdoor to decide if SmartBiz is right for you.