SmarterTravel Reviews

3.5

53% would recommend to a friend

(54 total reviews)

Tomas Revesz

65% approve of CEO

47% positive business outlook

SmarterTravel has an employee rating of 3.5 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmarterTravel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
1.0
10 Mar 2022

Appearance is everything

Recommend
CEO approval
Business outlook

Pros

Hard working and smart people. Great managers, some amazing analysts and brilliant engineers. Fun environment for a whole

Cons

Narcissist CEO that rants and when his lack of plan fails . Constantly blames “the board” for anything unpopular. Blames the hardest working engineers and analysts. CEO is a scam artist and I’m ashamed to say that he got me

1.0
14 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Used to be full of wonderful, brilliant employees - Used to make a lot of money, but never from travel - Used to be a great place to learn on-the-job - Used to have multiple Employee Resource Groups

Cons

In my opinion, the company fell apart after a round of layoffs in April. In my opinion layoffs were in response to a revenue stream drying up and upper management being unable to execute on travel. In my opinion, with no income, folks were let go. In my opinion this was so poorly handled that nearly everyone lost respect for the CEO and other high-level leadership and the company suffered a lot of attrition. In my opinion this is what led to many months of crunch work, burning out most of the workforce. In my opinion the thing that that disintegrated any remaining trust in leadership was the the second round of layoffs at end of September that has led to the highest attrition rate I've ever seen at a company. In my opinion the entire process was somehow less professional than the layoffs in April. In my opinion the lack of respect shown to employees who have been there for years is at best pathetic and everyone involved deserves better. In my opinion the presumed trajectory of replacing all on-shore engineering staff with overseas contractors is nothing more than a last-ditch effort to get the last bits of money for the board. In my opinion anyone joining the company now would be doing themselves a disservice, potentially derailing their career.

1.0
14 Oct 2022

This place used to be the best

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good memories. We used to have a fun company culture, and autonomy.

Cons

I feel like offshore contractors are now the most important part of the company, instead of employees. Layoffs, departures, changes in leadership and a move to offshore contractors have left this company a shell of its former self. The music has stopped, the lights have come on, and folks have come in to sweep up the confetti.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 56 SmarterTravel reviews submitted anonymously by SmarterTravel employees. Read employee reviews and ratings on Glassdoor to decide if SmarterTravel is right for you.