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Smartpatient

Acquired by shop-apotheke

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Smartpatient Reviews

3.9

67% would recommend to a friend

(21 total reviews)
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Amir Ali

Not enough data to show CEO approval

73% positive business outlook

Smartpatient has an employee rating of 3.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartpatient employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

21 reviews
1.0
2 Feb 2023

Company without leadership, without ownership and really questionable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues but nothing more

Cons

- Vague Feedback: you get the feedback and don't know how to develop - Work over hours and not get paid or not be able to take days off to compensate - Lack of strategy in the long-term - nobody knows where the company is heading to - Lack of leadership: many teams don't have leadership at all. Difficult to get feedback outside of the "feedback cycle". Teams do not even know to whom they need to support - Lack of Ownership: everybody has a lot on their plate - especially since the layoff - and many teams simply say they have done their part and they will not help others or go the extra mile to improve the task/job - Terrible way of delegating tasks - no clear delegation and you need to act rapidly without planning to not let things fall - The teams and peers earn different salaries even though they hold the same title: people in the same position earn different salaries! - No career opportunities because the company is quite small - A company that does not tolerate mistakes - Bad salary compared to the Digital Health industry - No bonus, no reimbursement for public transportation, nothing. Only your salary and that is it. - Bad benefits (or NO benefits at all) - fruits and cereal are not benefit

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Smartpatient Response
3y
Dear Sender, Thank you for sharing this feedback with us. We would like to point out that wages differ not only based on the position held, but also on the person's experience and skills, and a compensation review is carried out once a year. We were also sad to learn that none of the benefits offered by our company met your expectations - we will use your input to reflect on possible improvements. Should you have anything you would like to discuss further, please contact us at hrfeedback@smartpatient.eu Kind Regards, HR Team at smartpatient.
4.0
4 June 2025

good

Recommend
CEO approval
Business outlook

Pros

work culture, responsibilities, team, and diversity are awesome.

Cons

The stipend is very low for an intern.

5.0
23 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The atmosphere is always positive, fostering strong friendships among colleagues. With regular company events and team-building activities, there's never a dull moment. If you're seeking a workplace where camaraderie and fun are as important as productivity, Smartpatient is the perfect fit!

Cons

Nothing I can think of.

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Smartpatient Response
2y
Well, we couldn't have said it better - our culture in a nutshell! THANK YOU!
Viewing 1 - 3 of 21 Reviews

Glassdoor has 46 Smartpatient reviews submitted anonymously by Smartpatient employees. Read employee reviews and ratings on Glassdoor to decide if Smartpatient is right for you.