employer cover photo
employer logo
employer logo

Smartpay Payments

Is this your company?

Smartpay Payments Reviews

3.3

51% would recommend to a friend

(39 total reviews)

29% positive business outlook

Smartpay Payments has an employee rating of 3.3 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartpay Payments employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

39 reviews
2.0
11 Nov 2025

Progressively worse

Recommend
CEO approval
Business outlook

Pros

Some of the people were great

Cons

High targets, hard to achieve comms Lots of change making it harder Nothing really changes positively

2.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Convenient and accessible office location. - Managers are approachable and generally easy to work with. - The internal team culture is positive. Colleagues are collaborative, supportive, and make the work environment enjoyable.

Cons

- Very limited flexibility and zero tolerance and opportunities for remote or hybrid work. - Frequent changes to the commission structure have had a negative impact on earnings, even as the sales team continues to deliver significantly higher monthly revenue. - The product offering is not as competitive as it needs to be, making it difficult for the sales team to succeed. - High employee turnover leads to constant hiring and training of less experienced staff, which affects team consistency. - Lead quality for both inbound and outbound teams could be significantly improved. - Management presence and engagement on the floor could be stronger to better understand day-to-day challenges. - Sales targets often feel overly ambitious, creating frustration and impacting morale.

1.0
29 May 2024

Worst job of my career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location, great office, attractive salary & commission.

Cons

Narcisstic and autocratic manager, bully and demotivating, punished me for leaving work on time and expected me to work for unpaid overtime.

Viewing 1 - 3 of 39 Reviews

Glassdoor has 45 Smartpay Payments reviews submitted anonymously by Smartpay Payments employees. Read employee reviews and ratings on Glassdoor to decide if Smartpay Payments is right for you.