Does Smartsourcing pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsourcing employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Smartsourcing. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Smartsourcing?

68% of Smartsourcing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsourcing 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Smartsourcing?

Virtual Assistant (30) , Bookkeeper (4) , Virtual Receptionist (4) , Administrative (3) , Photo Retoucher (3) , Technical Support (3) , Trainer (3) , Admin associate (2) , Associate (2) , Customer Experience Manager (2) , Finance (2) , Finance Assistant (2) , Managing Partner (2) , Talent Acquisition (2) , Tier 2 Technical Support (2)

What are the pros of working at Smartsourcing according to real employee reviews?

"Fun environment and culture and people" ((in 14 reviews)); "Promotes Work Life Balance and always think of the welfare of the Employees." ((in 9 reviews)); "Amazing people" ((in 8 reviews)); "Cool working environment" ((in 5 reviews)); "2. Free meals and coffee" ((in 4 reviews))

What are the cons of working at Smartsourcing according to real employee reviews?

"there are also areas that needs to improve but Management is doing their best to look into those areas and address it." ((in 9 reviews)); "45k basic salary for agent or VA positions" ((in 5 reviews)); "Bad food is happening ever since, we complained about it, but the general manager is not acting on it." ((in 2 reviews))

Smartsourcing Reviews

3.5

68% would recommend to a friend

(124 total reviews)

57% positive business outlook

Smartsourcing has an employee rating of 3.5 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsourcing employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

124 reviews

4.0

18 June 2026

Perks available, but limited non-taxable allowances

Associate talent acquisition manager

Recommend

CEO approval

Business outlook

Pros

has a lot of perks

Cons

Not much offer for non-taxable allowances

1.0

24 Apr 2026

Not recommendable

Accounting assistant

Recommend

CEO approval

Business outlook

Pros

Events and CSR. Nice office, good location. Work life balance. Knows when to stop and rest

Cons

Never understood why they just won’t go with even a hybrid setup considering the prices of gas. No risk management plan. Culture is poor, full of politics in the office especially on the internal team. Yearly increase always depends on the client. There’s just too much going on with their benefits like the HMO, etc.

5.0

18 Aug 2025

One of the best, if not the best BPO

Tier 2 technical support

Recommend

CEO approval

Business outlook

Pros

- Management team is very approachable. - Collaborative environment. - Kind people.

Cons

- No shifting schedule, which can be challenging if they put you on a night shift.

Viewing 1 - 3 of 124 Reviews

Jobs at Smartsourcing

Accounts Receivable Officer

Cebu City

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Accounts Receivable (AR) Officer

Accounting Specialist

Cebu City

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Smartsourcing

Smartsourcing Reviews

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Reviews by job title

Perks available, but limited non-taxable allowances

Not recommendable

One of the best, if not the best BPO

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