Smile Identity Reviews

4.6

100% would recommend to a friend

(32 total reviews)

Mark Straub

100% approve of CEO

100% positive business outlook

Smile Identity has an employee rating of 4.6 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smile Identity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
3.0
28 Mar 2023

Good Place to Work

Recommend
CEO approval
Business outlook

Pros

1. High growth potential: Smile Identity is a startup, which means there is a lot of potential for growth and expansion in the future. As a machine learning engineer, you will be able to contribute to this growth and have a direct impact on the company's success. 2. Innovative technology: Smile Identity is focused on developing innovative technology in the identity verification space. As a machine learning engineer, you will have the opportunity to work with cutting-edge technology and contribute to its development. 3. Positive social impact: Smile Identity's technology has the potential to make a positive impact on society by improving access to financial services and reducing fraud. As an employee, you can feel good about contributing to a company that is working to make a positive impact. 4. Collaborative work environment: As a startup, Smile Identity likely has a collaborative work environment where employees work closely together and have the opportunity to make a significant impact on the company's direction and success.

Cons

Job insecurity: Probably because Smile is a growing startup, but I have noticed a high level of job insecurity and constant lay-offs especially in recent times and among junior employees. The Artificial Intelligence and Machine Intelligence department, where I currently work, offers little room for junior employees to grow professionally. The department is highly competitive, and individuals are primarily focused on completing their own tasks. Despite the presence of both senior colleagues who can provide guidance to junior colleagues in need of assistance, it is often not the case. It can be challenging to progress on tasks without the necessary support. This lack of assistance results in being stuck on tasks for extended periods, hindering progress that could have otherwise been achieved with timely help from others. Point is everyone who is able to provide help seem too busy. High pressure: The pressure to succeed and grow quickly can be intense in a startup environment. As an employee, you may feel pressure to work long hours or deliver results quickly, which can lead to burnout or stress. That was hard to deal with. I've seen the company and various teams grow to this point which seem to have a better structure than when I first joined. Regardless of the substantial growth, it is sometimes a bit challenging to navigate day-to-day work. As a machine learning engineer, you may need to be self-directed and take initiative to make progress on projects.

5.0
14 July 2022
Recommend
CEO approval
Business outlook

Pros

Smile Identity has rapidly expanded/ grown over the past year. During this rapid expansion, Smile ID has taken the time to dive into insights and make actionable changes internally and externally. Focusing not only on revenue but on the culture within the company, employee health, and knowledge share. It's rare for a start-up of Smile ID's size to truly listen to feedback from employees and partners while actioning that feedback internally. In other words, be a part of the feedback loop internally and you'll be a great fit for driving change. On a day-to-day basis, you're surrounded by highly intelligent, driven, and ambitious individuals. Ask questions, dive into those figurative loopholes and provide solutions. You have the ability to build your career with Smile ID with no gatekeepers other than yourself.

Cons

With any start-up, the culture is to get things done. This is an industry-standard. Start-ups often move from reactive to proactive after a few years, this is something that you as an individual can help to define and drive, it's an opportunity to do better. There are occasional long hours but they aren't mandatory - It's a choice to be a part of the growth and to jump in.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 35 Smile Identity reviews submitted anonymously by Smile Identity employees. Read employee reviews and ratings on Glassdoor to decide if Smile Identity is right for you.