Does SmithRx pay their employees well?

According to anonymously submitted Glassdoor reviews, SmithRx employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SmithRx. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SmithRx?

65% of SmithRx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmithRx 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SmithRx?

Patient Access Specialist (8) , Member Support Specialist (5) , Customer Service Representative (2) , Manager (2) , Supervisor (2) , Support Specialist (2) , Team Leader (2)

What are the pros of working at SmithRx according to real employee reviews?

"Leadership is compassionate and leads the team with integrity" ((in 7 reviews)); "Management is awesome and work life balance is fantastic" ((in 6 reviews)); "Has a great culture" ((in 6 reviews)); "The people were great." ((in 6 reviews)); "Good benefits" ((in 5 reviews))

What are the cons of working at SmithRx according to real employee reviews?

"This has created a climate of fear and apprehension among employees, hindering open communication and genuine employee engagement." ((in 3 reviews))

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SmithRx

SmithRx Reviews

3.6

65% would recommend to a friend

(83 total reviews)

Jake Frenz

81% approve of CEO

64% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Senior management

3.5

Career opportunities

SmithRx has an employee rating of 3.6 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmithRx employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

83 reviews

1.0

12 June 2026

Toxic environment despite some nice coworkers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Some coworkers are quite lovely

Cons

A super painful workplace. You can be given positive feedback one month and later told you are horrible with no rationale provided. Benefits often taken away and it’s a bait and switch on the “unlimited” pro

5.0

29 May 2026

Great pay and freedom with minimal micromanagement

Support specialist

Recommend

CEO approval

Business outlook

Pros

No micro management. Work from home. Free snacks food and sodas all day long when in office. Good pay

Cons

Not many. Just keep to yourself and do your job.

4.0

22 May 2026

Good benefits and modern tech, but work can be scrappy

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good benefits, discretionary PTO for exempt employees, modern tech stack

Cons

work is scrappy at times d/t rapid growth

Viewing 1 - 3 of 83 Reviews

Jobs at SmithRx

Manager, Benefit Operations Testing & QA

USD 49K - USD 70K /yr

USD 45K - USD 58K /yr

(Glassdoor Est.)

View job

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SmithRx

SmithRx Reviews

Ratings by category

Reviews by job title

Toxic environment despite some nice coworkers

Great pay and freedom with minimal micromanagement

Good benefits and modern tech, but work can be scrappy

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