SoapBox London Reviews

Still small and short list of clients

Very small team, which means workloads can become intense during busy periods. Staff benefits are minimal compared to many other companies in the industry. Overtime and weekend work are not officially mandatory, but there is often pressure to take on additional hours when workloads increase. A TOIL (Time Off in Lieu) system exists, but time back is not always guaranteed and can feel as though it is treated as a favour rather than reasonable compensation for additional hours worked. Senior management can be slow to respond to requests for equipment upgrades, replacements, and salary reviews. In my team, no one received an appraisal for over 16 months despite repeated postponements, while employees in other departments received reviews during the same period. This had a significant negative impact on morale and motivation. Management's reluctance to offer genuine salary increases is a pattern; after years of service, my first raise was a minimum wage adjustment masqueraded as a reward.