SofterWare Reviews

4.1

77% would recommend to a friend

(64 total reviews)

Douglas Schoenberg

74% approve of CEO

72% positive business outlook

SofterWare has an employee rating of 4.1 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SofterWare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

64 reviews
5.0
19 Nov 2025

Working at SofterWare

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at SofterWare offers meaningful opportunities for growth and impact. Employees get to support nonprofit organizations, which brings purpose to the work, and the remote-first environment provides strong flexibility and work-life balance. Teams collaborate closely, creating a supportive and connected culture even across departments. Staff also gain valuable technical and professional skills.

Cons

There are a few challenges to keep in mind. Some seasons naturally become busier, and working with nonprofit clients can occasionally lead to slower response times simply because they have limited time and resources to dedicate to their CRM projects.

5.0
11 July 2025

Great Place

Recommend
CEO approval
Business outlook

Pros

Great place to work. Great Culture!

Cons

Fully Remote, but still great

avatar
SofterWare Response
10mo
Thank you so much for the 5 star review, and being a SofterWare employee for over 10 years! That in itself speaks directly to your Pro comment about SofterWare being a great place to work with a great culture. Regarding your “Cons”, after Covid, we planned to have everyone come back to the office, but we never had more than a few people to come in. After seeing our business success continue with most people working remotely, the company decided that rather than force people to return, we would embrace the staff’s choice to work from home. There are definitely pros and cons that come with this. For example, we were able to hire across North America, which greatly enhanced our ability to hire the best people. To make up for not seeing each other in person, and all the benefits that come with that, the company gets together once a year for an all-hands meeting. Managers get together live twice a year, and each department gets to decide how often they want to meet in-person. We also have ways to get together virtually, such as a company-wide presentation of department updates every second Friday of the month, quarterly social events, tools to share interests online such as themed Slack channels, and more. We’re always open to ways to further those connections, so please be sure to share any ideas you have with your manager. Thanks again for your great feedback! Sincerely, Lauren Sheehan, President
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Glassdoor has 71 SofterWare reviews submitted anonymously by SofterWare employees. Read employee reviews and ratings on Glassdoor to decide if SofterWare is right for you.