Sonitrol Reviews

3.1

38% would recommend to a friend

(65 total reviews)

Alex Gellman

57% approve of CEO

30% positive business outlook

Sonitrol has an employee rating of 3.1 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonitrol employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

65 reviews
3.0
16 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Okay Commission , own office , decent benefits, matching 401K up to 4%, Monthly Expense allowance, decent tech, majority of employees are great, 3 weeks vacation 2nd year

Cons

Ton of driving/ wear and tear on your personal car, expense allowance barely covers gas, which leaves you nothing to take out clients for drinks or dinner or do anything to help business development with. Expense allowance also isn't enough to help with maintenance costs on your car. Unclear/ inconsistent commission structure.. don't get me wrong, there's money to be made, but how and when you receive your commission is anyone's guess. You have no idea how much money you'll be receiving for commission every two weeks until about 4 days before payday, and they pick and choose which jobs they are going to pay you for that week, instead of paying you for the deals you did and have deposits for. For example; if you do 4 deals and get deposits for all four, you are supposed to get paid 50% of the commission for all of those jobs on the next paycheck, and the other 50% upon job completion, that's the rule. Instead you'll get your commission for 1 or 2 jobs instead of all 4, and instead of getting 50% of the commission, they'll give you like 25% for some jobs . You'll eventually get all the commission, but when it's convenient for them. In addition, if you do not charge the client top dollar, then your commission % starts to drop pretty drastically very quickly. Obviously the company needs to make money, totally understandable, but your commission percentage is cut in half if you provide a discount in order to close a deal ( a discount of 5 percent, turns your commission from 6% to 4%). Everything is always out of your pocket. The company is a good security vendor, it really is, but it can be very hard to work there due to lack of process. There is a lack of communication between sales , operations , service and management, and many responsibilities are not clearly assigned. There is not a clear sales process, and it is very hard to come into the company as a new employee and learn the business and figure out what's expected of you. The company needs to learn how to onboard employees properly, the lack of guidance causes turnover when in reality, if employees were given time to learn and train properly upon arrival, I'm confident the turnover would dramatically decrease. The company needs structure, clear guidelines and processes to follow, and new employees need a better understanding of what's expected of them and training to help them get there. This industry isn't something you can learn over night, it takes time and patients to grow successful employees. I do enjoy working at the company, but there were quite a few things I was told when I interviewed that turned out to be only partially true.

1.0
17 May 2018
Recommend
CEO approval
Business outlook

Pros

Literally none. I learned what type of company I don’t want to work for. If you want to go into this industry look elsewhere. This is a bottom of the barrel company in every aspect.

Cons

Normally I would say you should take Glassdoor reviews with a grain of salt. Not in this case....run. Compensation structure (salary, bonus, commission structure), upward mobility, training, technology (CRM), leadership, and communication were all absolutely terrible.

1.0
10 Mar 2015

Roller Coaster Ride

Recommend
CEO approval
Business outlook

Pros

They really make you feel like you are valued at first and the staff is a great group of people! Got my attention for what I was asking in Salary.

Cons

Turn-over is terrible and not stable enough if you have a family to provide for. They will tell you what you want to hear at first but don't be fooled. Micro-management is a big issue, not allowing you to focus on the job, quality is not a concern to them, and too much drama behind the scenes.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 68 Sonitrol reviews submitted anonymously by Sonitrol employees. Read employee reviews and ratings on Glassdoor to decide if Sonitrol is right for you.