Does Southall pay their employees well?

According to anonymously submitted Glassdoor reviews, Southall employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Southall. This rating has been stable over the past 12 months.

How satisfied are employees working at Southall?

30% of Southall employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Southall 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the cons of working at Southall according to real employee reviews?

"Horrible management, no communication, the location of therapy rooms to a bathroom was very far if guests had to use the restroom once in treatment room." ((in 4 reviews))

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Southall

Southall Reviews

2.6

30% would recommend to a friend

(22 total reviews)

Kama Carter

30% approve of CEO

30% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity and inclusion

2.7

Career opportunities

2.6

Culture and values

2.6

Work/Life balance

2.1

Senior management

Southall has an employee rating of 2.6 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southall employee rating is 27% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

22 reviews

2.0

13 June 2026

Beautiful property but toxic management and shady practices

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Beautiful property and great concept

Cons

Everything else. Shady CEO, pay discrepancies almost weekly, no praise for good jobs done, loyal employees who care too much and try to make things right for the team get threatened to shut their mouths, management are just people with no skills and fancy titles. No one has any power except that evil CEO.

5.0

2 June 2026

Wonderful and Welcoming!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I think it truly depends on the department you work in because there are close to 400 employees and multiple departments so food and beverage may be totally different than marketing/sales, etc. I work on the admin side and my dept has truly wonderful people, beautiful property w/ discounts, flexibility, and compassionate leaders who want to see you thrive.

Cons

the drive is a little far for me but worth it in my opinion and PTO is accrued on day 1, but can only be used 90 days from hire (which for hospitality makes sense - as there are 400 employees spanning multiple departments)

2.0

14 Aug 2025

Started out great

Esthetician

Recommend

CEO approval

Business outlook

Pros

Beautiful spa and farm Plenty of appointments Free employee meal/shift

Cons

Poor management Unorganized Ambiguous pay structure Poor communication Undervalued employees

Viewing 1 - 3 of 22 Reviews

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Jobs at Southall

USD 28K - USD 38K /yr

(Glassdoor Est.)

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