Does Southeastrans pay their employees well?

According to anonymously submitted Glassdoor reviews, Southeastrans employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Southeastrans. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Southeastrans?

43% of Southeastrans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Southeastrans 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Southeastrans?

Customer Service Representative (25) , Dispatcher (22) , Customer Service Representative (CSR) (18) , Team Lead (5) , Compliance (4) , Compliance Officer (4) , Driver (4) , Manager (4) , SSR - Support Services Representative (4) , Corporate Trainer (2) , Customer Service Associate (2) , Human Resources Generalist (2) , Recon Specialist (2) , Senior Accountant (2) , Special Service Representative (2)

What are the pros of working at Southeastrans according to real employee reviews?

"Work from home, good hours" ((in 12 reviews)); "There are Friendly coworkers within the company." ((in 6 reviews)); "Supervisors are friendly" ((in 5 reviews)); "They genuinely care about their employees and there's lots of room for growth within the company." ((in 3 reviews)); "Healthcare related, helps less fortunate, flexible hours" ((in 3 reviews))

What are the cons of working at Southeastrans according to real employee reviews?

"Training is horrible." ((in 8 reviews)); "the benefits could be better." ((in 6 reviews)); "Poor leadership" ((in 6 reviews)); "25 cent raise." ((in 3 reviews)); "Morale in the entire office is low" ((in 3 reviews))

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Southeastrans

Southeastrans Reviews

2.9

43% would recommend to a friend

(192 total reviews)

Steve Adams

52% approve of CEO

37% positive business outlook

Ratings by category

3.1

Diversity and inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture and values

2.6

Compensation and benefits

2.5

Senior management

Southeastrans has an employee rating of 2.9 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southeastrans employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

192 reviews

2.0

28 May 2018

SLAVE SHIP

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible, Relaxed culture, nothing, else

Cons

No advancement, no raise, no communication, nobody understands their job, workload is excessive, no respect, no appreciation, poor training

1.0

22 Mar 2017

Some people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The commute to work is decent

Cons

This company is so unorganized it is pathetic. The only other pro I can think of is the service provided to me people who are trying n Medicaid and Medicare. Upper management talks about holding people accountable but does not practice what they preach. Upper management only wants to find some one to blame. The onboarding for new employees is horrible. The departments don't work well at all. The owner of the company does not trust anyone black to be a part of his extended leadership team which is funny because it is quite visible they hide important stuff from him. The turnover is extremely high but upper management tries to blame middle management because of it. This company does not offer any incentives to stay. Heck it is a black owned company and does not believe in giving its employees Martin Luther King day off.

2.0

5 Aug 2019

Poor Management + Poor Training = High Turnover Rate

Utilization review specialist

Recommend

CEO approval

Business outlook

Pros

Near the bus line.

Cons

Interrupted/No Training, Poor management, poor pay rate

Southeastrans Response

I am sorry you had a bad experience with us. I understand your frustration with training and yes, we sometimes do have to get agents to the floor quicker than we like. That is becoming more and more the exception these days rather than the rule. We are working hard to improve processes and practices as we grow. We have had a lot of learnings over the last year, but have made some excellent hires and are anticipating a more efficient and effective company very soon!

Viewing 1 - 3 of 192 Reviews