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Southwest Key Programs

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Southwest Key Programs Reviews

3.0

31% would recommend to a friend

(575 total reviews)

Dr. Anselmo Villareal

20% approve of CEO

23% positive business outlook

Southwest Key Programs has an employee rating of 3.0 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southwest Key Programs employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

575 reviews
1.0
14 June 2018
Recommend
CEO approval
Business outlook

Pros

The youth and families who I was able to work with.

Cons

The truth about Southwest Keys and the bullies within it is clear as day in reading the reviews given here alone. Protect yourself and don’t work here. This nonprofit is poorly managed, money hungry & quite frankly very shady. I chose to leave my position with Southwest Keys because I could no longer sit in silence and be passive in an environment that was unstable, corrupt and toxic and I am beyond grateful that I got out of there when I did! Instead of dealing with the ill equipped and unprofessional individuals who run this organization, I am able to make a difference in my clients lives. While employed with Southwest Keys, my salary was under $40,000 a year. I struggled financially and was barely making it and I have a Masters degree and am licensed in the state of Texas. Now I earn a salary that I can live and thrive on and my value, worth and skills as a professional are appreciated in ways that Southwest Keys refused to do. I did my job and I did it well but I ultimately left because I was no longer going to be bullied into doing things that were not right and because Southwest Keys is not worth risking my license and the career that I’ve worked hard for. Many of the people who currently work in leadership positions were at one time in lower level positions. The sad part is that they seem to have lost touch with the insight they gained while in those positions and have forgotten how to treat people in a kind, compassionate and supportive manner. The way upper management handles issues within the company is similar to the kind of behavior you receive from a group of bullies who pick and choose who they want around and in their clique. As long as you comply, stay quiet, never ask questions or try to hold them accountable, you will remain on their "good side." However, once you point something out that is wrong with the way they operate you immediately become a target & upper management will make your work life absolutely miserable! Those in charge will use you & abuse you for as long as you allow them too. They will break your spirit & make you feel insignificant, unworthy, & alone. They couldn't care less about whether your manager/program director is breaking rules, placing the program at risk of legal action or treating you poorly. They like to say they do but when in comes down to it, everyone from HR, corporate management, the Regional Executive director, & program directors, will do everything in their power to punish you for speaking up & protect themselves. When they want you gone they will find a way to push you out including giving false & inaccurate performance reviews, withholding bonus' & writing you up for absurd reasons. Southwest Key is notorious for high employee turnover because they don’t take care of their people. Good, quality employees who are passionate & know what they are doing eventually see past all of the smoke & mirrors and realize that Southwest Key isn’t all about “familia” like they claim it is. The number of red flags and unethical practices that take place within this organization is alarming and at some point will catch up with them. Work somewhere that you are valued and treated like the asset you are. Work somewhere that recognizes the people who want to do things the right way rather than cut corners to make money because that is all they care about here.

2.0
22 Feb 2016
Recommend
CEO approval
Business outlook

Pros

I absolutely LOVED LOVED LOVED what I did as a clinician for the Unaccompanied Minors Program. It was the most fulfilling work and I loved those kids. Helping them with their traumas and being some of the only "family" they have during this trying time as they waited to see if they were deported was a privilege. Southwest Key, at the time, also gave an impressive benefits package.

Cons

Unhealthy working atmosphere, lack of accountability for management Every program has a completely different feel depending on who the directors are. For example, the programs in Arizona were better functioning, had a higher employee retention rate, and client satisfaction than those in Texas because of the personalities of those involved. At the programs in Texas, there is a lot of paranoia, backbiting, inappropriate decisions made my management on whether or not they liked them that week (literally), and a range of underpunishment and overpunishment depending on what is happening. It is really sad because a lot of great people have been lost because managers did not have accountability because the higher of you get the most "in" the clique of supervisors you become including with district management. This was over 4 years ago, so I hope to God is changed. It really was a great company with nice bones to work for.

3.0
27 Oct 2015

Youth Care Worker

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's good to work for minors and it gives important experiences to grow up in this career. The company play an important role keeping children safe.

Cons

Treatment given to employees is unfair due to high level of discrimination that violates the law and hurt the self-steam of many employees. The attention to minors has decreased a lot lastly.

Viewing 1 - 3 of 575 Reviews

Glassdoor has 601 Southwest Key Programs reviews submitted anonymously by Southwest Key Programs employees. Read employee reviews and ratings on Glassdoor to decide if Southwest Key Programs is right for you.