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Spafinder Wellness

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Spafinder Wellness Reviews

2.4

28% would recommend to a friend

(43 total reviews)

Pete Ellis

30% approve of CEO

33% positive business outlook

Spafinder Wellness has an employee rating of 2.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spafinder Wellness employee rating is 34% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

43 reviews
1.0
16 Feb 2013
Recommend
CEO approval
Business outlook

Pros

- Good location (union square) - Some great and talented people work there (middle management and below) - "hot" industry, like the reviewer below mentioned, but the company has no direction (or will head in one direction, then say, nevermind, do this instead...not productive for the company or the employees) - 15 minute massage on Fridays if you can get a time slot (and if you consider this a perk given all of the cons...) - newly implemented 3 weeks vacation for all, 4 weeks after 5 years (not sure who has been there that long that isn't senior management. guessing they just made this change because of the turnover and these negative reviews)

Cons

-Horrible pay - expect about half of what you should be getting (according to national standards and NY Times salary tool) -No 401k match -No annual reviews or salary increases...even for those who have been there for years and performed well -Elitist senior management/executives; poor management from the executives (who, like another reviewer says, are the direct reports for most everyone...and they seem confused as to how the company should run and what it should focus on...there are executives managing teams they have no experience/expertise with) -No solid direction and unorganized, which makes it difficult to optimize the talent currently on board, and optimize the brand -Company spends money in nonsensical ways yet won't invest in what matters...including existing employees who deserve higher salaries (Buying a Starbucks Verismo machine to keep employees from going out for coffee, but making employees pay for the actual coffee needed to use the machine themselves, hiring 11 new developers and having 5 designers while other depts are very bare bones yet just as crucial (if not more) to success, etc.) -CEO seems to have a threatening tone with employees...processes have also recently been put into place that show employees that senior management/the CEO doesn't trust them...these processes don't drive efficiency either - they create more work and waste time -9 hour work day is true, like the reviewer below stated...many dedicated employes/those with good work ethic often work more than that

1.0
16 Feb 2013

There are definitely cracks in the walls.....

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people (outside of senior management), Good location. Ability to act in several capacities since the company is small. An industry with lots of potential. 3 weeks vacation (this is recent plus).

Cons

Most of the staff sees days of 9 work hours/day instead of the standard 8 so as to make room for the lunch break-which is reprehensible. No comp time whatsoever to those dedicated employees who stay past 9 hours.....Very inadequate pay for the city - not on the level of other web companies. Condescending upper management which offers little or no support to the workers. No room for growth unfortunately. You report to a VP or a COO in most cases.....

2.0
22 May 2013

Laughable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers - but that's frequently the case in bad environments. Better than not working (that was worth an extra star).

Cons

The friendliness of the CEO is just on the surface. His shake-the-etch-a-sketch style of mismanagement is atrocious. How many times can you hire and layoff people for the sake of reorganizing in one fiscal quarter? There seems to be no foresight and communicating change to the employees is non-existent. People just disappear here 6 - 8 at a time and not a peep from management about where we're headed to next. Imagine a trigger happy Darth Vader who only heeds his own advice. That may not be his intention but that's what it looks like from the outside. This company will not change until he steps downs and clearly he needs to but as majority shareholder that seems unlikely. I'm sure he's trying his best but I've seen much more constructive CEOs and I can't state enough that he's the beginning and the end of the problem. People are literally afraid of him. The culture is a lip service joke. Apart from that this company operates in a niche space and has saturated the market with its offerings. All that's really left is maintaining your position yet there's a lot of churn like we're on the verge of reinventing sliced bread. Mediocrity not only lives here it's having babies. Senior managers are either entrenched old buddies inexperienced at growing a company and have too much voice or they're brand new, inexperienced, bright, and are not empowered. Which is ok since there's no budget to manage and we're not paying top dollar. In the end they're all molded into resigned yes men. Definitely no job advancement here. No reviews - it goes against the owners view that this place is like a family. That means you could be let go for perceived performance reasons without ever having a chance to correct or clarify an issue. That's some kind of family. I know, how about we make this into a real performance oriented culture?

Viewing 1 - 3 of 43 Reviews

Glassdoor has 43 Spafinder Wellness reviews submitted anonymously by Spafinder Wellness employees. Read employee reviews and ratings on Glassdoor to decide if Spafinder Wellness is right for you.