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SparkNET Interactive

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SparkNET Interactive reviews about "pay"

28% positive business outlook

Reviews by job title

10 reviews
2.0
6 Feb 2014

Good tech & employees, horrible management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, decent benefits and most of the tools you need to do your job. Newer tech being used, too.

Cons

Narcissistic management. Very low pay for employees while management flaunts expensive toys and offices taking up half a floor. They will hire you with low pay promising it'll improve with performance, but it never does. They are always looking to have something on you to threaten, demean, and eventually fire you. Ignore the obvious PR feedback on Glassdoor. The company has pushed people to come up here and post scripted feedback with 5 stars in every category, with cons that sound positive for the company.

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SparkNET Interactive Response
12y
I've never told anyone on our team to write a scripted review but when team members tell us that they really enjoy working here, heck YES, we'd ask them to share their experience. As for pay, Editorial positions currently have 50% higher pay than just 3-4 years ago, Developer positions currently are at least 25% higher than they were 2-3 years ago, not including tens of thousands of dollars being invested in bringing outside experts to train our team on the latest knowledge & innovations in the mobile app development world... and I am certain Developer/Network Admin pay will continue to rise so that we can retain and attract the best Developers. I’m sorry you feel the way you do and I assure you, I’m listening. I wish you the best of success.
2.0
24 Aug 2012
Recommend
CEO approval
Business outlook

Pros

- You get to work with some bleeding edge technology, big data sets and highly available solutions. - Company provided equipment such as smartphones, tablets, and laptops. - You are usually given what you need to do your job without having to go through lengthy ROI/Budgeting processes. See above. - If you are in IT you are protected/exempted from a lot of the rules and policies imposed on the rest of the company, like Marketing or Editorial. - Company provided benefits and fully vested 401k.

Cons

- Company pays below average wage for job when compared to other companies in the area. - Senior management is always trying to find ways to dislike someone there and once they are to that point, there is no point arguing with them about it because the only answer they will accept is their resignation or termination. - Negativity runs rampant in this company's culture. - The negativity causes employees that share a similar rank in the company to be continuously at each others' throats to contend for top spot with management. - Micromanagement runs rampant everywhere by senior management, even in areas where they have no expertise in or understanding of. - Favoritism of IT leads to poor social interaction between IT and the rest of the company which furthers some of the company's negative culture issues. - If you are in an on-call role and you have a family emergency, don't expect any forgiveness for not keeping in touch if you are contacted and forget to "check in."

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SparkNET Interactive Response
12y
It's not true that Senior Management is always trying to dislike someone here. That makes no sense. While I'm sorry you felt that way, it's only in our leadership teams' best interest to find ways to maintain and increase a positive rapport with our team members. -- Negativity does not run rampant. -- What you call "Micromanagement" --> you may have not liked how much accountability we aim to understand from every role within the company because if we don't have information about certain activities, our management team is unable to make the best decisions to improve on the issues. -- Turnover is NOT crazy high and it's in the very low single digits. -- You mentioned a few times about how your family emergency didn't allow you to handle your responsibilities but I wonder if you know how many thousands or more of our users and clients were without service and the negative impact financially and or lost respect or opportunity from our stakeholders of your failure to text, call or email if you were unable to report for work or unable to handle whatever was needed during your on-call duty time? I and we get it... unexpected things come up and you're unable to do your duty, even when we are counting on you. We needed to be able to trust that no-matter-what, you'd either solve the problem while you're on-call or you'd text, call or email your immediate supervisor so they or someone else can attempt to solve the problem before it becomes an even larger issue. No one expects you to ignore your family in a crisis but we needed to be able to trust that if you can't perform the duties, that you'd notify us so that we can let the next person in the escalation procedure to attempt to handle the issue. -- I'm sorry it didn't work out and I wish you the best in your career endeavors.
2.0
31 Oct 2012

Just A Big Building

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free lunch, comfortable casual atmosphere, some fun events, leaders who try to help

Cons

enticing sauna, steam room, hot tub, showers, and fitness room but with little to no time to use them it makes it difficult unless you spend all of your waking moments in this big building (not happening no matter how hard they try), editors were placed on the bottom floor which left them NO opportunities to use the fun slide that was used as a "recruitment" tool, always promises of moving up but one promotion with almost no pay increase and a lot more responsibility took about 8 months to gain.. NOT WORTH IT. There are many promises made with little action taken on them.. Management seems to try and care about the "team members" but really is only proud of the big building.

5.0
21 Jan 2014

Fun and Freedom To Grow - Smart co-workers, Challenging Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay, challenging work in a positive/encouraging culture, fun colleges to work with who are smart and challenge you to grow and become more; Friends and family are jealous of my cool work environment, slides from floor to floor; Matching 401k, Mind/Body/Fitness center with free weights, cardio, heated-yoga studio + thermal spa on-site, certified massage therapist available for low company-subsidized rate, healthy/organic food available from in-house chef, free drinks/popcorn/snacks, etc.; extremely casual dress code, gaming stations (ping pong, pool, foosball, video games, lan parties); College and continuing education reimbursement, and a manager that really cares about me as a person.

Cons

Every day you're solving problems that have never been solved before and that can be stressful; Company is constantly re-inventing itself and positions or opportunities change faster than typical companies...which means, if you like doing the same thing, year after year, this is not the right place for you; Some projects require a lot of time that may exceed a normal work-week; Not all positions lead to advancement and it's sometimes difficult to be promoted sideways or between departments; Sometimes I come an hour late for lunch in the cafeteria and they are all out of what was on the menu for the day.

3.0
6 June 2014
Recommend
CEO approval
Business outlook

Pros

Free lunch, beautiful office, great coworkers.

Cons

Poor pay, no excellent benefits packages, unrealistic expectations to editors (seemingly get the shaft on a decent work/life balance)

avatar
SparkNET Interactive Response
11y
"Simple benefits like insurances"? Huh? SparkNET offers a high level health, dental and life insurance program of which we cover 75% of our team members portion of their health and dental insurance instead of 50% like most local employers. This is an ~$8,700 benefit per employee per year. This review was most likely one of the Editors who took the severance package on June 6th 2014 instead of being laid off last Summer when we were forced to reduce our Editorial team size... It sure hurts a bit when we give a generous severance pay instead of a forced layoff with no warning or severance, only to have them turn around and write a hateful review.
1.0
24 May 2013
Recommend
CEO approval
Business outlook

Pros

N/A - Some 'nice' things, but nothing even close enough to make up for the negatives. Free food would be the best if I was forced to choose.

Cons

Welcome to SparkNET, where the free food and riding down slides are supposed to make up for the chicken scratch pay, where the best of employees in terms of production and effort are reprimanded and demeaned on a weekly basis, and where you nearly get run over daily by the motorcycles running rampant throughout the parking lot. There are many negative things to be said about SparkNET, but this isn't a forum to rant, my message is simply a warning to anybody thinking about stepping foot inside this building... don't. This place is a major speedbump on the path to success and happiness, do not fall victim. The negativity is palpable and it's brought to fruition by management despite their obvious attempts to blame subordinates.

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SparkNET Interactive Response
12y
If you were a Quality Control editor at SparkNET for more than 5 years, you must have experienced a 35-42% increase in pay over that time period because our current Quality Control editors receive pay that is 43% higher today than it was 5 years ago. I'm sorry you felt that was "chicken scratch". -- As for the negativity, this is not the kind of environment it is. I wish you the best on your career pursuits.
2.0
15 Nov 2013

Too good to be true

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everything looks great at Sparknet but the only real pros are free lunch, coworkers and being on third floor with distractions like games and a view.

Cons

Pay is very minimal and real promotions only happen to spouses or good friends of “management” -and you have to be willing to suck up and be energetic about a company that doesn't have a strong stake in any certain industry anymore. Everything is transparent but the team leads think if they whisper to one person at a time no one will be the wiser. The team leaders are on power trips and don't respect the people actually working in their departments. There is a lot of micro management about time happening on their parts but lots of personal activities during work hours happening on their parts. They should be holding themselves to the same standards they hold their employees.

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SparkNET Interactive Response
12y
We don't micro-manage or at least no one here in management has a goal to micro-manage anything. We hire and train great people, give them tools to do their job and then do our best to get out of the way. I will admit that we are a very data-decision-driven company and we love data... and this can be wrongly interpreted as micro-management, but if we don't know how much time critical activities take, how can we ever seek to improve our performance or troubleshoot problems before our customers, members or users identify them? If you feel disrespected by your team lead, then please see your direct supervisors manager or contact our HR person for assistance so that we can hear your side of the story. ---- No one in SparkNET leadership or myself have ever encouraged our team members to submit fake reviews of anything.
2.0
13 Nov 2013
Recommend
CEO approval
Business outlook

Pros

There are a lot of perks like free lunch prepared by the on-site chef, 401k matching, slides, sauna, workout area, etc.

Cons

This company seems to care more about things than people as you can see by the building and all the amenities and perks (that's what everyone is most proud of). The culture is dictated by management, which obviously defeats the purpose. Pay is poor. Feedback is not welcome. Avoid if possible, but expect to be unhappy if you have to work here because unfortunately it's one of the better places in the area.

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SparkNET Interactive Response
12y
Feedback is always welcome. I disagree that culture is dictated by management but I do agree that our leadership team and myself, along with input from many team members... have worked for years to improve our culture. I do appreciate that you think we're "one of the better places in the area" but don't want folks who are unhappy with their jobs or role to be here long-term... That's not a win-win for anyone. Life is way too short to do something you don't love doing and I'd prefer that you have a passion for your area of expertise. I wish you the best in your future endeavors.
5.0
8 Feb 2016

Fun Self Motivated Tech Company

Recommend
CEO approval
Business outlook

Pros

I don't understand why there are so many negative reviews for this company. My experience here as been very good. The work environment is comfortable and feels like home, the work is very self motivated and satisfying, the pay is fair and the benefits are good, and the culture is very friendly and family like. All the amenities in the office are very very nice. You're not going to find many other places like this in the fox valley. Free lunch, access to gym, showers, underground parking, and other unnecessary but nice perks are great. It's also been a great experience working and learning about so many different programs and products. The job doesn't get into a rut like many other development jobs I've worked. I do different interesting things on a daily basis and rarely get bored.

Cons

I personally have nothing negative to say but if you prefer more structured work where you're told exactly what to do every step of the way then a job at Sparknet might not be for you.

3.0
8 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Awesome building, free lunches, decent benefits package...great co-workers.

Cons

Low starting pay, non-existent raises (and the ones that are given are paltry at best), barely any time off, and yet we're expected to be motivated to provide loosely defined "value" other than our basic job functions. Micro-managing runs rampant, with the bosses chatting with co-workers all day and looking important mostly. Of the twenty-some "core values" painted on the 1st floor wall, "be clear in communication" is sloppily adhered to. Expectations are very unclear...

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SparkNET Interactive Response
12y
In terms of paid time off, as of right now, all full-time team members who have been here for more than 1 year, receive 10 days of paid time off plus 8 paid holidays plus paid sick days. I don't know how you can call that, "barely any time off"... It's a fair statement to say that at times, expectations may not be clear enough or that we need to do a better job at making expectations clear on every level. I appreciate this feedback and will look at ways that we can improve immediately in this area. As for the "folks got hired" email you're talking about; I'm curious as to why you waited 5 months before speaking up about it? My comments were taken out of context. I was referring to a small handful of team members who spend little effort to advance themselves personally and in the next sentence, I was offering coaching assistance. I had (perhaps wrongly) assumed that folks on our team would know who should be worried and who has nothing to worry about, based on each persons commitment level. ie: If you're going above and beyond the call of duty on a consistent basis, surely you'd know that your contribution is valued. I can admit that I and we need to do a better job at letting all of our team members know that their contribution is valued, important and vital to our future as a successful organization. Thank you for your feedback. In the future, please bring things like this directly to me or via our leadership team as I'd appreciate an opportunity to learn from you.
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Glassdoor has 23 SparkNET Interactive reviews submitted anonymously by SparkNET Interactive employees. Read employee reviews and ratings on Glassdoor to decide if SparkNET Interactive is right for you.