Hours weren't good, they overwork you so they don't have to hire new people.
Equipment was broken and dated and they wouldn't replace it. (you would get in trouble when the call quality was hindered by this)
We were attacked for doing our jobs (whether it was correct or not, they would make up new parameters to artificially deflate numbers)
They refused to instate commission, even though we were told we would be getting it after hired.
Communication was terrible, 90% of the time we found out about a change from customers instead of the company.
No proper training provided whatsoever, we were supposed to get training with new releases, it wouldn't happen till a week to two weeks after release, and the person training never new what they were doing.
Had no backing from the center manager whatsoever. we were all just bullied and micromanaged by corporate and our UK branch nonstop. all the while everyday there were new issues they created, made us fix and took no accountability.
Laid us off with no notice.
Delayed final payments and ROE.
