Springstone Reviews

3.3

51% would recommend to a friend

(660 total reviews)
avatar

Phil Spencer

50% approve of CEO

44% positive business outlook

Springstone has an employee rating of 3.3 out of 5 stars, based on 660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Springstone employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

660 reviews
1.0
2 July 2019
Recommend
CEO approval
Business outlook

Pros

Only positive strength observed included complete independence to operate. Likely this "hands off" management style is a guilt/shame response to poor working conditions. (like they are throwing you a bone for barely surviving the horrible work experience).

Cons

Non-clinical leadership with poor communication skills and judgement (completely disconnected from the work they supervise). Negative organizational culture centered around profits; not client or clinician needs. No electronic health record (not because they can't afford it but because leadership is motivated to protect their profit margin) Inhumane business practices and manipulative tactics observed by this clinician. Minimal supplies provided for therapy or office administration. Management attempts to pull clinicians out of their work description to cover different groups or different locations and on Saturday's. Flighty judgement observed overall with leadership. Expressed expectation that clinicians work 55 hours per week with no flexibility Conflict-centric culture of considerable turnover and burnout rates. Culture of fear and anxiety. Rumors spread about people being fired for speaking their mind about unsustainable business practices. Capitalism at its objective worst; supporting inequality and unnecessary opulence on the patients dime. Poor ability to collaborate or manage workers' health crises has been observed. Disingenuous culture of falsely positive communications enforced by leadership. Leadership often compares team progress to other corporate branches in attempts to shame clinicians into greater work ethic. Stretches clinicians into too many roles, family therapist/group therapist/crisis management responder/case management/office administrator due to either their inability to hire clinicians to cover programming needs or cost cutting. Poor supervision for licensing needs, often not provided at all.

1.0
17 Sept 2017
Recommend
CEO approval
Business outlook

Pros

The front line staff are, for the most part, really great! Most of the PCA's and RN's really care about the patients and go above and beyond to make sure that the patient care experience is top notch. The therapy team is wonderful and they all work really hard to ensure that the patients get everything that they need. The outpatient program is one of the best programs I have ever seen, despite the fact that CEO continues to admit more patients than there is space for and all of the staff do a great job of caring for patients, despite the stressful work environment. The psychiatrists who are left and the nurse practitioners are truly amazing and really do care about the patients. The doctors are very supportive of the staff and genuinely care care about their well-being, too. Up until last Thursday, we had the best Clinical Director that I have ever worked with also. She was extremely knowledgeable, genuinely cared for staff and patients, and was a strong leader. She was one of the best supervisors in the entire building, but unfortunately she is no longer there, and no one else knows how to run the clinical program. Other members of the senior leadership team are good, like the Quality Director, but for the most part, the best part of this hospital aren't the decision makers.

Cons

The CEO, Jason, will be the downfall of this hospital. He is a bully, even though he likes to describe himself as being approachable. I have personally seen or heard about him verbally attack and demean nursing, PCA and therapy staff on four separate occasions. At least two of my co-workers have reported that interactions with him have left them feeling as though they work in a hostile work environment and have gone so far as to report this to higher ups but nothing was done about it. Everyone is afraid to complain about him because they are afraid of being fired. The therapy team is short staffed and there is little concern about adding more than one or two full-time positions to manage the work load. Physicians are short staffed but administration continues to admit patients. Until there is a change in the highest position of leadership, this hospital will continue to be a poor place to work.

1.0
19 Aug 2020

Past Vs Present

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some management is really great and actually care about people. Head doctor knows his job and is good at it. A few nurses are pretty awesome. Free food for staff.

Cons

CEO of this location is clueless. Has no drive to be a decent person or boss. No idea how to run a building. Lies are a normal part of this job no matter the department. Nursing and PCAs are severely overworked, underpaid, and beyond under appreciated, especially since this hospital does not care about their safety. Therapists are expected to work long hours without long hour pay. Housekeepers are constantly at risk because they are offered no protection from patients. Dietary staff is expected to cook without the tools and inventory to make decent meals. Directors, the ones who are not a part of the politics with the CEO are overworked, stressed, and expected to do the work of those who just have the title for the pay. Tension in the building is unreal. Policies change on a whim and staff isn’t told until they don’t adhere to a policy they didn’t know changed. Not a safe place for anyone who has a compromised immune system since they do not follow CDC guidelines.

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Glassdoor has 675 Springstone reviews submitted anonymously by Springstone employees. Read employee reviews and ratings on Glassdoor to decide if Springstone is right for you.