Squarespace Reviews

3.6

60% would recommend to a friend

(541 total reviews)
avatar

Anthony Casalena

65% approve of CEO

50% positive business outlook

Squarespace has an employee rating of 3.6 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Squarespace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

541 reviews
1.0
28 July 2023

Below Average - Not good.

Recommend
CEO approval
Business outlook

Pros

Working remotely, Good colleagues. Nice brand name.

Cons

The pay is extremely low, close to minimum wage in Australia. When I brought this issue up to HR, they just laughed and pretty much said deal with it – until the other members grouped up about this, and they only decided to increase the pay by a few dollars. They expect you to do so much for so little. Not worth it. There is extremely low benefits for Australian workers compared to the workers in America. Most of the colleagues are good, however some people were not very friendly at all, and would talk in passive-aggressive tones which made me uncomfortable. I could tell that they were just wearing a mask to seem nice because they were the team leader. The company offers flexible PTO, but when you want to take it, they don't let you? Even when you give them a one-month notice? Their reasoning is “because they want to help you"?? They like to gaslight their employees. How will a company offer flexible paid time off when It's not even flexible?! I did not enjoy my experience at all. I would not recommend Squarespace to anyone.

1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- The Australian team members were lovely. - Fully remote, and no phones; only live chat and email.

Cons

In general: - Cust. Service members are very overworked and underpaid. - Opportunities for growth are slim. - Company encourages a positive work environment, but fails to support this with appropriate actions. About Redundancies - Dropped the marketing team 2 days before their organized promotional event in Australia. - Removed the whole Australian team in favour of a cheaper-labour workforce, in order to afford glitzy marketing campaigns such as hiring THE Emma Stone for the upcoming Superbowl Ad. - The layoff were callously done via a rushed Google Meets where comments and audio from the team were locked, as no questions were permitted. - Employees were given only a weekend to process the news. No mental health relief was offered. - Company gave 6 months notice of the closure of our operations team to: (1) keep employees held back from finding alternative jobs to instead help clear the queue during THE BUSIEST quarter (Q1) (2) avoid needing to pay severance for most employees, as severance packages were conditional upon completion of the remainder of the 6 months of employment. - Company likes to avoid paying mat/pat leave. - Company likes to celebrate outsourcing in the face of redundancies. - Company has a clear trajectory toward globally outsourcing (if that wasn't clear already), and AI. - USA and Ireland are likely to be next on the chopping block.

3.0
30 Jan 2026

Squarespace

Recommend
CEO approval
Business outlook

Pros

A full remote working environment. certainly lots of room to grow but given the company appears to be pivoting to offshore all their workers, growth seems less likley in the long term.

Cons

Job has been made redundant, (paying people in this country is too expensive so they need to offshore it to increase the year on year profits) only a matter of time before it happens to the support roles in the American and Ireland teams.

Viewing 1 - 3 of 541 Reviews

Glassdoor has 568 Squarespace reviews submitted anonymously by Squarespace employees. Read employee reviews and ratings on Glassdoor to decide if Squarespace is right for you.